Online ordering for Derby takeaways and restaurants

Chefzi is an online ordering system for Derby restaurants and local takeaways, with 0% commission ever. The ordering page is part of your own site; see restaurant website design. The product itself is the online ordering system for UK restaurants. There are set-ups for each kind of shop, such as kebab shop ordering system and ordering for chicken shops.

# Online ordering for Derby takeaways and restaurants

Short answer: Derby has 298 takeaways on the FSA register and they're packed in tight: 95% sit within 3 miles of each other's centre point. The surprise is hygiene. Only 51.7% of rated Derby takeaways have a 5, against 68.9% across the East Midlands, which puts the city 31st of 33 in the region. Its restaurants and cafés do far better (71.7%). For a takeaway that holds a 5, that's a real edge to show online. Chefzi gives you a commission-free ordering site with no setup fee, free migration and the first month free. Your own domain is included.

Why Derby's ratings lag

Three things stand out in the data.

1. A lot of 3s. More than one in five rated takeaways (58) is on a 3, "generally satisfactory". That's a pass, but customers who check the FSA site before ordering will notice it.
2. Paperwork is the main gap. An officer scores three areas, and a business needs no more than 5 in each to get a 5. Of the 131 Derby takeaways rated below 5, 74.0% fell short on confidence in management (food safety records, training and procedures), 65.6% on hygienic handling and 55.0% on the premises.
3. Old ratings. 22.1% of rated takeaways haven't had a new rating for more than two years, and 11.8% for more than three. Only about a third (101) were rated in the last 12 months. A rating from 2022 may not reflect how you run the kitchen now.

What to do about it. If you're on a 3 or 4 and have fixed what the officer raised, you can ask Derby City Council for a re-rating inspection. The FSA's business guidance explains how. Some English councils charge for it, and your rating can go up or down. A new 5 is published as soon as the council uploads it. Ratings of 0 to 4 appear 3 to 5 weeks after the visit, to allow time for an appeal. Before you ask, make sure your Safer Food, Better Business diary is complete. In Derby's figures, that's the area most likely to cost you the top score.

Where Derby's takeaways are

• DE1 (88): the city centre. Nearly 30% of the total, including 11 addresses at the Derbion shopping centre plus Osmaston Road, London Road and Traffic Street. Lunchtime collection, students and late trade. Only 46.2% of DE1 takeaways have a 5.
• DE23 (65): Normanton, Pear Tree and Littleover. Normanton Road (17 takeaways) and Pear Tree Road (13) are the busiest food streets in the city by this count. 13.6% of rated DE23 takeaways are on 0 to 2, so a 5 on this strip really is a selling point.
• DE24 (54): Osmaston, Alvaston and Sinfin. Osmaston Road (14) and London Road (13) carry on south from the centre. Derby County's Pride Park Stadium is in DE24, so expect slower roads around Pride Park on match and event days.
• DE21 (45): Chaddesden and Spondon, east of the river, with Nottingham Road (13) as the main strip. Not one DE21 takeaway is rated 0 to 2.
• DE22 and DE3 (29 and 9): Allestree, Mackworth and Mickleover, to the north and west. The University of Derby's Kedleston Road campus is in DE22.

Delivery set-up. Derby is compact: the median takeaway is 1.2 miles from the centre point and 90% are within 2.6 miles. A single radius of about 2 to 2.5 miles covers most of the city from a central shop. Use delivery zones to charge more for the outer suburbs, or for crossing the Derwent to DE21 if you're based on the west side. Each zone has its own fee, minimum order and delivery time.

What sells, by name

Pizza leads (41), then fish and chips (33), Indian (16), Chinese (16) and chicken (12). Our filter is name-based and leaves 51% of takeaways unclassified, so treat these as an estimate. Derby also has 11 dessert or shake shops by name, a late-evening trade that suits collection and short-hop delivery. For pizza menus with sizes and toppings, see pizza takeaways.

Late night refreshment and display

Showing your hygiene sticker is voluntary in England, but the FSA encourages businesses to show it in the window and online. Selling hot food or hot drink between 11pm and 5am needs a premises licence that covers late night refreshment (Licensing Act 2003). In Derby, that comes from the city council's licensing team. Set your Chefzi ordering hours to stop when your licence does.

Chefzi for Derby takeaways

Chefzi is a branded ordering site for collection and delivery, with no marketplace in between. You can use your own domain, embed ordering in the website you already have, or use the restaurant website Chefzi builds from your menu. Orders arrive on the kitchen app that keeps ringing until someone accepts or rejects them, and if the tablet drops offline Chefzi sends a text and then calls. Cafés with seating can add QR table ordering.

Price: £39 a month billed annually (£49 if billed monthly), with your own domain and your own branded app (Android & iOS) included, first month free. All per location, excluding VAT, 0% commission ever, no setup fee. Free menu migration. Current offer: One plan at £39 a month per location, ex VAT: ordering website, your own branded app (Android & iOS), EPOS till, kitchen screen, SMS and email marketing (GDPR compliant) and loyalty rewards. 0% commission ever, no setup fee, free migration and one month free.

Get started · Book a call

Nearby and related

• Nottingham · Leicester · Stoke-on-Trent · Sheffield · All locations
• Pizza takeaways · Fish and chips · Indian restaurants
• Commission calculator · Pricing