Refund policy

This policy covers the Chefzi software subscription for food businesses in the United Kingdom.

The plan

Three plans: Starter £9 a month, Plus £19 and Pro £39, billed annually (£12, £22 or £49 if billed monthly). Your first month is free. Prices exclude VAT and are per location. Your first month is free and no credit card is required. The paid tiers are billed monthly in advance.

Prices exclude VAT and are per location. After your free month you choose a plan and monthly or annual billing, and you can cancel at any time.

The first month

Your first month is free, and no credit card is required to start.

Who handles billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Billing for the Chefzi subscription follows Paddle’s buyer terms.

Cancellation

You can cancel at any time. If you cancel, you are not charged for the next month.

Diner orders

A refund of a diner’s food order is between the restaurant and the diner. Chefzi takes no commission on the order.

Contact

Questions: info@chefzi.co.uk. The price is also set out in the terms of service.