Guide
Updated 12 November 2026
Deliveroo commission in the UK: what restaurants pay
By Arslan Munir
Updated 12 Nov 2026. Every Deliveroo figure below comes from Deliveroo's own partner page and its published partner terms, read on 12 November 2026. Chefzi competes with Deliveroo for direct orders and is not affiliated with it.
In short: Deliveroo does not publish a standard commission percentage. Its partner page says it charges "a commission on completed orders". Its published partner terms say the fee is a percentage of the order value (including VAT), plus VAT, and that the one rate they do state is 35% plus VAT on Marketplace+ while Deliveroo's rider network is active. Your own agreement sets the rate that actually applies to you, so the only reliable number is the one printed on your contract and your weekly invoice.
What Deliveroo publishes
| Question | What Deliveroo's own pages say (read 12 Nov 2026) |
|---|---|
| Is there a standard rate? | Not published. The partner page says "We charge a commission on completed orders" with no percentage |
| How is the fee worked out? | "A percentage of GMV (inclusive of VAT) per order, plus VAT at the prevailing rate" (Delivery Service, Marketplace+ and Pickup terms) |
| Marketplace+ with Deliveroo riders active | The terms state a Marketplace+ services fee of 35% plus VAT of GMV (inclusive of VAT) per calendar week, "as amended from time to time by written agreement" |
| Discounts you fund | Your service fee is calculated on the discounted price the customer pays. If Deliveroo funds the offer, it is calculated on the undiscounted price |
| How you are paid | Payments relate to a 7-day period, Monday to Sunday; the invoice is produced once the period ends and payment is issued weekly |
| Minimum hygiene rating | Proof of an FSA rating of at least 2 to be listed |
| Exclusivity | No exclusivity requirement stated on the partner page |
| Notice | The Delivery Service terms continue until either party gives 30 days' written notice |
GMV is Deliveroo's term for the order value. The partner page lists four ways to work with it: core delivery through Deliveroo riders, Marketplace+ (your own riders fulfil deliveries), Editions and Deliveroo Express (delivery for orders from your own website or app, via Deliveroo's sales team).
What a percentage means on a £20 order
Because no standard rate is published, this table shows illustrative percentages only. They are our arithmetic, not Deliveroo's rates. Deliveroo's terms apply VAT on top of the fee.
| Illustrative fee on a £20 order | Fee before VAT | Fee including VAT at 20% | You keep from the £20 |
|---|---|---|---|
| 15% | £3.00 | £3.60 | £16.40 |
| 25% | £5.00 | £6.00 | £14.00 |
| 35% (the published Marketplace+ rate) | £7.00 | £8.40 | £11.60 |
Find your real percentage on your agreement and invoice, then replace the first column with it. Remember that offers you fund reduce the order value the fee is calculated on, but they also reduce your takings.
Compared with your own ordering page
On your own ordering website, Chefzi charges 0% commission and one plan fee per location: Starter £12 a month (£9 billed annually), Plus £22 (£19) and Pro £49 (£39), excluding VAT, with the first month free and no credit card to start. Card payments on your own site start on Plus, and your processor sets its own rate. Delivery on your own page uses your own drivers, with delivery zones, fees and minimums you set. Chefzi does not provide couriers and does not connect to Deliveroo, Uber Eats or Just Eat.
Deliveroo's rider network and app reach are what the commission buys. Many restaurants keep Deliveroo for discovery and give regulars their own page: see moving customers from Just Eat to your website for the method, and the commission calculator to test your own statements.
How to check what you actually pay
- Open your latest weekly invoice in Restaurant Hub and divide the service fee by the order value for the week.
- Find the percentage in your signed agreement, and check whether you also have a separate Marketplace+ or Pickup agreement. Deliveroo's terms say each additional contract forms a separate agreement.
- Look for adjustments: offers you funded, refunds, marketing charges and reward credits.
- If your percentage is not written down anywhere you can find, ask Deliveroo's partner support for it in writing.
For all three apps side by side, see which delivery app is cheaper for restaurants, and the single-app guides for Uber Eats commission and Just Eat commission. To log in or find your invoices, see the Deliveroo Partner Hub guide. If you are weighing up a move, read how to leave Just Eat, Deliveroo or Uber Eats and the Deliveroo alternative page.
Sources
- Deliveroo UK partner page, https://restaurants.deliveroo.com/en-gb/, read 12 Nov 2026.
- Deliveroo Partners Terms and Conditions, https://merchants.deliveroo.com/legal/terms (Delivery Service, Marketplace+ and Pickup sections), read 12 Nov 2026.
- Chefzi pricing, https://chefzi.co.uk/pricing, read 12 Nov 2026.
Questions
How much commission does Deliveroo take in the UK?
Deliveroo does not publish a standard percentage. Its partner page says it charges a commission on completed orders, and its terms say the fee is a percentage of the order value including VAT, plus VAT. The one rate stated in its terms is 35% plus VAT on Marketplace+ while its rider network is active. Your agreement sets your actual rate (read 12 November 2026).
Does Deliveroo charge VAT on commission?
Yes. Its terms say the service fee is calculated as a percentage of the order value (inclusive of VAT) plus VAT at the prevailing rate.
What is Deliveroo Marketplace+?
Marketplace+ is the option where your own riders fulfil deliveries, listed on Deliveroo's partner page. Its terms state a services fee of 35% plus VAT when Deliveroo's rider network is active, which can be amended by written agreement.
How often does Deliveroo pay restaurants?
Weekly. The partner page says payments relate to a 7-day period from Monday to Sunday, with the invoice produced after the period ends.
Do I need to be exclusive to Deliveroo?
Deliveroo's partner page says there is no exclusivity requirement, so you can run it alongside another delivery platform.
Can I leave Deliveroo with notice?
The Delivery Service terms continue until either party gives 30 days' written notice (terms last updated 14 January 2021). Your own agreement may differ, so check it first.
What does Chefzi charge instead?
0% commission and a plan per location: Starter £12 a month (£9 billed annually), Plus £22 (£19) and Pro £49 (£39), excluding VAT, with the first month free and no credit card to start.