Online ordering for Indian and Pakistani takeaways in East London

Updated 13 November 2026. This page uses the Food Standards Agency register as it stood on 12 November 2026. It covers eight east London boroughs: Tower Hamlets, Newham, Hackney, Waltham Forest, Redbridge, Barking and Dagenham, Havering and Greenwich, and it does not name any business. For the whole-area picture see our London page.

In short: East London (eight boroughs) has 185 FSA-registered premises with curry, tandoori or similar words in the name, most in Tower Hamlets (37) and Newham (37). An East London Indian restaurant can take direct orders with Chefzi: £9 to £49 a month per location (ex VAT), 0% commission ever, and the first month is free with no card.

What the FSA register shows

This is a name-keyword count, not a census. It finds only premises whose registered name includes one of those words. It misses Indian or Pakistani restaurants and takeaways with other names, and it may include places that use a word for something else. We left out retailers and mobile caterers.

Of the 166 with a numeric rating, 62 (37%) are rated 5 and 14 (8%) are rated 0, 1 or 2. 19 more are awaiting inspection or publication.

For comparison, among all 2087 takeaways in those eight boroughs with a numeric rating, 51% are rated 5. Among the 59 rated takeaways on this list, 27% are, which is below that figure. These are small samples, so treat the gap as a pointer and not a verdict on any business.

Where they are

The top four boroughs hold 126 of the 185 (68%). Tower Hamlets and Newham each have 37. For borough detail, see our Tower Hamlets, Newham and Hackney pages.

What this means for your online ordering

• Spice level and extras as required choices. Modifiers can be required, so you can make heat level a required single choice, and rice, naan and side dishes a pick-several choice with a minimum and maximum. The ticket shows each choice on its own line.
• Separate delivery and collection hours, so you can close delivery when the last driver finishes and keep collection open.
• Pause ordering and mark dishes out of stock when the kitchen is busy or an ingredient has run out.
• Table bookings for a sit-down room. A guest can request a table and you confirm it; there is no card deposit on a booking.
• Take cash as well as card. Cash on collection and cash on delivery are both available, and card payments are on Plus and Pro.
• Tablet offline? The Chefzi Orders app rings until someone accepts or rejects. If the device is offline, Chefzi texts the restaurant and then calls.

This is the largest of the lists on these pages. "East London" here means those eight boroughs only; it is our grouping, not an official one.

Late-night hot food in your borough

Under the Licensing Act 2003, a person provides late night refreshment if, at any time between 11.00 p.m. and 5.00 a.m., they supply hot food or hot drink to the public from any premises, whether for consumption on or off the premises. That applies to takeaway and delivery. In your borough the licence comes from the local council. Check your own licence hours before you take collection or delivery orders late at night, and set your online hours inside them.

How to start

1. Put your menu into Chefzi on a short call with us. We set it up with you and aim to have you live in 24 to 48 hours.
2. Make the key choices required so every ticket is complete.
3. Add your ordering link to your Google Business Profile (how) and a QR code to every bag (QR kit).
4. Tell regulars about your own ordering page with their permission (SMS and email marketing, Plus and Pro).

For the rest of the story, see the Indian restaurants page, the London page, the commission calculator and moving customers from Just Eat to your own site. If your food is halal, say so in words you can stand behind: see halal menu wording.

A worked example for an East London Indian restaurant

This is an illustration, not a measured figure for East London. We have no published average order value for East London Indian and Pakistani restaurants, so it uses £25, the default in our commission calculator, and a round 30 orders a week. Put your own numbers in.

Say 30 orders a week, about 130 a month, move from Just Eat to your own Chefzi link. At £25 each that is £3,250 of sales a month. Just Eat's published partner rates (read 12 November 2026, details) are 14% when you use your own drivers and 30% when it delivers, plus VAT. On those 130 orders that is £455 plus £91 VAT, £546 in all, at 14%, or £975 plus £195 VAT, £1,170, at 30%.

On Chefzi the same 130 orders carry 0% commission. You pay the flat plan: Plus, which adds card payments, is £22 a month (£19 billed annually) per location, excluding VAT, and it does not change if the month is busier. Card processing charges depend on your payment provider and are not modelled on either side. Orders customers still place through Just Eat, Deliveroo or Uber Eats keep paying those apps' commission; the example only covers the ones you move.

What Chefzi costs

Starter £12 a month (£9 billed annually), Plus £22 (£19) and Pro £49 (£39), per location, excluding VAT. 0% commission, no setup fee, first month free and no credit card to start. Card payments and SMS and email marketing are on Plus and Pro. The branded Android app, loyalty rewards and the Chefzi POS (in beta) are on Pro. See pricing.

What Chefzi does not do

• It does not set up delivery for you: you run your own drivers, and Chefzi has no courier integrations.
• It has no kiosk and no CRM.
• A pre-order lead time is set for the whole location, not for one dish.
• Orders placed on Just Eat, Deliveroo or Uber Eats still pay those apps' commission. Chefzi helps you move regular customers to your own site.

Sources

• Food Standards Agency, Food Hygiene Rating Scheme open data API (api.ratings.food.gov.uk), eight boroughs: Tower Hamlets, Newham, Hackney, Waltham Forest, Redbridge, Barking and Dagenham, Havering, Greenwich, name search for words such as "tandoori", "balti", "karahi", "masala", "biryani", "tikka", "curry", "Indian", "Pakistani", "Lahore", "Karachi", "Peshawari" or "Punjab", extract 12 November 2026, restaurants, cafés, takeaways and other catering premises only. Contains public sector information licensed under the Open Government Licence v3.0. The FSA states that ratings are a snapshot of an inspection and that "awaiting inspection" means the business has not yet been inspected.
• Licensing Act 2003, Schedule 2 (provision of late night refreshment): https://www.legislation.gov.uk/ukpga/2003/17/schedule/2 (read 12 Nov 2026).
• Chefzi facts and pricing, chefzi.co.uk, read 12 November 2026.