Online ordering for Hackney restaurants
Commission-free online ordering for UK restaurants and takeaways.
In short: Chefzi gives Hackney restaurants, cafés and takeaways their own ordering website with 0% commission ever, from £9 a month.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
0% commission ever
Fixed monthly plans from £9, whatever you sell.
Zones for E5, E8, E9 and N16
Each zone with its own fee and minimum.
Collection times for busy evenings
Customers pick a time, you set the ready time.
Vegan, halal and allergen tags
Clear labels on every dish.
Plans from £9 a month. 0% commission ever.
See pricingStarter, Plus or Pro
From £9/mo
billed annually (£12 monthly). Plus £19, Pro £39.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Get started free- ✓ Food ordering website
- ✓ Online ordering, unlimited orders
- ✓ Menu management
- ✓ SMS and email marketing (Plus and Pro)
- ✓ Your own branded app (Pro)
- ✓ EPOS till and kitchen screen (Pro)
- ✓ AI support
- ✓ Free menu setup and switch-over
- ✓ Monthly, cancel any time
Per location, ex VAT. Your own branded app and EPOS are on Pro.
More detail
Small kitchens, loyal regulars
Hackney's food trade is a mix: Turkish and Kurdish grills and ocakbaşı in Dalston and Stoke Newington, Vietnamese kitchens, Caribbean takeaways, Jewish bakeries in Stamford Hill, and independent cafés, bakeries and street-food brands around London Fields, Hackney Wick and Clapton. Many sites are small, a counter and a few tables, so collection matters as much as delivery.
With Chefzi, customers choose a collection time when they order, and you confirm or push back the ready time when you accept, so a two-person kitchen sees Friday coming instead of meeting it all at once. Dietary tags for vegan, vegetarian and halal sit on each dish with allergen notes, which cuts the "is this vegan?" phone calls.
If you deliver, set zones by postcode (E5, E8, E9, N16 and nearby), each with its own fee and minimum, using your own riders, or stay collection only. Most regulars live close by, and every reorder through a marketplace costs commission. A Chefzi link on Instagram and your Google listing, plus a QR code on the bag that opens your ordering page, brings them straight to you. On Plus you can email or text them your offers.
Chefzi has three plans, per location, ex VAT, billed annually: Starter £9 a month (£12 monthly) for your ordering website and menu, Plus £19 (£22) adding card payments and SMS and email marketing, and Pro £39 (£49) adding your own branded Android app and EPOS. 0% commission ever, the first month is on us, no credit card required, and we get you live in 24–48 hours.
Hackney takeaways in the Food Standards Agency register
On 10 November 2026 the FSA register listed 245 takeaway and sandwich-shop businesses and 967 restaurants, cafés and canteens in Hackney, out of 2,297 registered food businesses. The postcode district with the most takeaways was E8, with 61 (24.9% of the total), followed by N16 with 47.
Of the 229 takeaways with a published hygiene rating, 61.6% were rated 5, compared with 61.9% of takeaways across England. A rating of 5 is the top score in the Food Hygiene Rating Scheme. See food hygiene ratings for takeaways.
That is a lot of kitchens competing for the same customers on the same marketplace apps. A direct ordering page of your own, with 0% commission, is how an independent keeps the repeat customers it already has. See commission-free online ordering and the commission calculator.
Food Standards Agency figures for Hackney
These counts are from the Food Standards Agency open data, pulled on 10 November 2026. “Takeaway” means the FSA business type “Takeaway/sandwich shop”. Cuisine rows are a name-keyword estimate, not a census. How ratings work, including appeals and re-inspections, is a separate guide.
| Measure | Hackney |
|---|---|
| Takeaway / sandwich shops | 245 |
| Restaurants, cafés and canteens | 967 |
| All registered food businesses | 2,297 |
| Takeaways rated 5 | 61.6% of rated businesses |
| Takeaways rated 4 or 5 | 80.3% of rated businesses |
| Takeaways rated 0, 1 or 2 | 7.9% of rated businesses |
| Mean rating of rated takeaways | 4.31 |
| Takeaways awaiting inspection | 16 |
| Takeaways inspected in the last 12 months | 115 |
| Postcode districts with a takeaway | 13 |
| England benchmark | 61.9% rated 5 · 51,814 takeaways |
| FHRS rating | Takeaways |
|---|---|
| 5 | 141 |
| 4 | 43 |
| 3 | 27 |
| 2 | 13 |
| 1 | 3 |
| 0 | 2 |
| Awaiting inspection | 16 |
| Postcode district | Takeaways | Share |
|---|---|---|
| E8 | 61 | 24.9% |
| N16 | 47 | 19.2% |
| E9 | 34 | 13.9% |
| E5 | 28 | 11.4% |
| N1 | 18 | 7.3% |
| E1 | 13 | 5.3% |
| EC2A | 12 | 4.9% |
| EC1V | 10 | 4.1% |
Source: Food Standards Agency, contains public sector information licensed under the Open Government Licence v3.0. Extract date 10 November 2026.
Questions
Can I offer collection only?
Yes. Turn delivery off and take collection orders, with customers choosing a collection time.
Can I label vegan and halal dishes?
Yes. Add dietary tags and allergen notes to any item.
Does Chefzi take commission?
No. 0% commission ever; plans start at £9 a month billed annually.
How fast can I go live?
We get you live in 24–48 hours, and the first month is on us.
Related
Taking orders in your area? Chefzi works for UK restaurants and takeaways, including in London, Birmingham, Manchester, Leeds, Glasgow and Bradford. See every city.
Keep the next order.
- ✓ 0% commission ever
- ✓ No setup fee
- ✓ Live in 24–48 hours
- ✓ Month to month
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
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