First month free, no card. 0% commission on every order. Month to month, cancel anytime. 24/7 support. From £9 a month per location billed yearly (£12 monthly), ex VAT.
Online ordering for kebab shops in County Durham
Commission-free online ordering for UK restaurants and takeaways.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Everything in one place
Your own ordering site
0% commission ever
Till and kitchen screen
The product
One screen for every order
Website, app, till and kitchen screen, all from one menu.
See all features
Plans from £9 a month. 0% commission ever.
See pricingStarter, Plus or Pro
From £9/mo
billed annually (£12 monthly). Plus £19, Pro £39.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Get started free- ✓ Food ordering website
- ✓ Online ordering, unlimited orders
- ✓ Menu management
- ✓ SMS and email marketing (Plus and Pro)
- ✓ Your own branded app (Pro)
- ✓ EPOS till and kitchen screen (Pro)
- ✓ AI support
- ✓ Free menu setup and switch-over
- ✓ Monthly, cancel any time
Per location, ex VAT. Your own branded app and EPOS are on Pro.
What owners say
★★★★★
“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
★★★★★
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
★★★★★
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
★★★★★
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
★★★★★
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
★★★★★
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
Questions
How many kebab shops are there in County Durham?
We cannot give a true count. The FSA register has 15 premises in County Durham with "kebab", "kebap", "kabab", "kabob", "doner", "shawarma" or "shawerma" in the business name on 13 November 2026 (13 takeaways and 2 restaurants or cafés), which only finds premises with those words in their name.
Do I need a licence to take online orders late at night in County Durham?
Normally yes. After 11pm and before 5am, hot food or drink is late night refreshment under the Licensing Act 2003. Look at County Durham council's licensing pages before extending your hours.
What would moving some County Durham kebab shop orders off Just Eat save?
If 45 orders a week at £25 each (£4,875 a month) moved from Just Eat to your own Chefzi link, Just Eat's published 14% rate would cost £819 a month with VAT, or £1,755 at 30%. Chefzi takes 0% commission and charges a flat plan from £9 a month. This is an illustration with an assumed £25 order, not a measured County Durham average, and card processing fees are not included.
Can customers choose their bread and sauces?
Yes. You can make bread a required choice and sauces a pick-several choice, with surcharges for extras.
How does County Durham compare with Sunderland?
Sunderland is the nearest council area by the centre of its food premises, about 11 miles away. It has 6 premises with those kebab and doner words in the name against 15 in County Durham, on the same 13 November 2026 FSA pull.
How are County Durham kebab shop names rated for hygiene?
Of the 13 County Durham premises with kebab or doner in the name that have a numeric rating, 4 (31%) are rated 5 and 1 (8%) are rated 0, 1 or 2. That is a lower share than the 46.3% of all rated takeaways in County Durham that hold a 5. A further 2 are awaiting inspection, awaiting publication or exempt. A rating is a snapshot of one inspection, so a recent re-inspection can change it.
More detail
Updated 13 November 2026 · By Arslan Munir
Updated 13 November 2026. This page reads the Food Standards Agency register as it stood on 13 November 2026. It covers the County Durham council area, which includes Durham, Consett, Newton Aycliffe and Bishop Auckland and names no business. For the area as a whole, see our County Durham page.
In short: County Durham has 15 premises with kebab or doner in the name on the FSA register, most in DH1 and DH6. A County Durham kebab shop can run its own ordering page with Chefzi: £9 to £49 a month per location (ex VAT), 0% commission ever, first month free with no card.
The register lists 15 premises in County Durham with "kebab", "kebap", "kabab", "kabob", "doner", "shawarma" or "shawerma" in the business name, 13 of them registered as takeaways and 2 as restaurants or cafés. The most are in DH1 (3), DH6 (2), DL15 (2), DH8 (2). That is 1.1% of the area's 1,362 takeaway, restaurant and café premises, against 1.7% across the UK, so the word is less common here than in the UK as a whole.
With fewer of these names than the UK average, being easy to find matters more than being first on a long list: a clear ordering link on your Google Business Profile and on every bag keeps repeat customers coming to you directly.
What the FSA register shows for County Durham kebab names
The method is a name-keyword count, not a census: we count premises whose registered name has one of the words, which misses kebab shops trading under other names and includes anything that merely uses the word. The scope is takeaway and sandwich shop plus restaurant, café and canteen premises, and nothing here names a business.
| Premises type (FSA register) | Premises |
|---|---|
| Takeaway or sandwich shop | 13 |
| Restaurant, café or canteen | 2 |
| All | 15 |
| FHRS rating | Premises |
|---|---|
| 5 | 4 |
| 4 | 5 |
| 3 | 3 |
| 2 | 1 |
| 1 | 0 |
| 0 | 0 |
| Awaiting inspection, awaiting publication or exempt | 2 |
Of the 13 with a numeric rating, 4 (31%) are rated 5 and 1 (8%) are rated 0, 1 or 2. That is a lower share than the 46.3% of all rated takeaways in County Durham that hold a 5. A further 2 are awaiting inspection, awaiting publication or exempt. A rating is a snapshot of one inspection, and the FSA says so on every record.
The districts where they sit
| Postcode district | Premises |
|---|---|
| DH1 | 3 |
| DH6 | 2 |
| DL15 | 2 |
| DH8 | 2 |
| DL17 | 1 |
| DL16 | 1 |
DH1 holds the most, 3 of the 15 (20%), and the premises sit across 8 postcode districts in all. Set a delivery zone for each district you serve with its own fee, minimum order and time, so the busy streets near DH1 do not set the terms for everywhere else.
How County Durham compares with the council areas next to it
The five nearest council areas by the centre of their food premises, with the same name-keyword count:
| Council area | Miles away | Premises with kebab or doner in the name | Takeaways on the register |
|---|---|---|---|
| County Durham | – | 15 | 561 |
| Sunderland | 11 | 6 | 365 |
| Gateshead | 12 | 6 | 221 |
| Newcastle upon Tyne | 14 | 10 | 281 |
| South Tyneside | 15 | 4 | 147 |
| Hartlepool | 16 | 1 | 116 |
County Durham has more of these names than any of its five nearest neighbours.
County Durham in the wider picture
County Durham has 561 takeaway and sandwich shop premises and 801 restaurant, café and canteen premises on the register. On takeaway premises it ranks 13 of 363 UK council areas, and 1 of 13 in North East. Across all rated takeaways in County Durham, 46.3% hold a 5 against 62.0% across England, and 5.2% are rated 0 to 2 against 5.8%. Places in the council area include Durham, Consett, Newton Aycliffe and Bishop Auckland, so a delivery zone set by postcode district can follow the towns a kitchen really serves.
How common kebab names are in County Durham
Per 10,000 residents the count is 0.28, against 0.51 for the UK as a whole, which is below the national rate. The population used is the ONS estimate of 539,146 for the council area. Ranked on the same count across 363 council areas, County Durham comes 74th nationally and 1st of 13 within the North East.
| Postcode district | With the name word | All takeaway and restaurant premises | Share |
|---|---|---|---|
| DH1 | 3 | 269 | 1% |
| DH6 | 2 | 66 | 3% |
| DL15 | 2 | 44 | 5% |
| DH8 | 2 | 86 | 2% |
Across the area 1.1% of takeaway and restaurant premises carry one of these words. In DL15 that rises to 5%, while in DH1 it is 1%.
These premises are more recently inspected than the area as a whole: 60% inspected within a year (15 dated records) against 53% overall, with a median of 11 months since inspection against 11.
Population figures are ONS mid-2025 estimates; every other figure comes from the same FSA register pull as the tables above. Small samples move a lot from one inspection to the next, so read the shares as a guide to where the pattern is, not as a verdict on any business.
What this means for County Durham kitchens
- Zones that match the map. The premises are concentrated in DH1 and DH6, so a tight zone around the busiest district with a wider second zone for the rest of County Durham fits the spread.
- Tablet offline? The Chefzi Orders app rings until someone accepts or rejects. If the device is offline, Chefzi texts the restaurant and then calls.
- Separate collection and delivery hours. Stop delivery when your last driver finishes and keep collection open at the counter, or the other way round.
- Text your regulars with their permission (SMS and email marketing, Plus and Pro), so a quiet evening can be filled by one message.
- Make the meal deal a menu item. A kebab, chips and a drink can be one item with required choices for each part, so the customer builds it in a few taps.
Late-night hot food in County Durham: what to check
Serving hot food or drink between 11pm and 5am normally needs a late night refreshment licence under the Licensing Act 2003, issued by the local council. County Durham's council publishes its process here: County Durham council licensing page (checked 13 November 2026). Check it before you open your ordering hours past 11pm.
The general rules for England and Wales are in our late night refreshment licence guide. Chefzi lets you set collection and delivery hours separately, so your ordering hours can follow whatever your licence conditions say. This is general information, not legal advice.
How to start
- Send us your menu on a short call. We build it into Chefzi with you, and you should be live in 24 to 48 hours.
- Set required choices for the way your customers order, and set your delivery zones by postcode district or radius.
- Point your Google Business Profile at the page (how) and tuck a QR code into every order (QR kit).
- Once customers agree to hear from you, send them the link (SMS and email marketing, Plus and Pro).
For more, see the kebab shop page, the commission calculator and our guide on moving customers from Just Eat to your own site, and the County Durham location page for every takeaway and restaurant figure in the council area, or all UK locations.
A worked example for a County Durham kebab shop
This is an illustration, not a measured figure for County Durham. We have no published average order value for County Durham kebab shops, so it uses £25, the default in our commission calculator, and a round 45 orders a week. Put your own numbers in.
Move 45 weekly orders (roughly 195 a month at £25, £4,875 of sales) from Just Eat to your own Chefzi link and the maths is this. On Just Eat's published partner rates (read 12 November 2026, details), 14% with your own drivers and 30% when it delivers, plus VAT, you would pay £819 at 14% (£683 plus £137 VAT) or £1,755 at 30% (£1,462 plus £292 VAT).
On Chefzi the same 195 orders carry 0% commission. You pay the flat plan: Plus, which adds card payments, is £22 a month (£19 billed annually) per location, excluding VAT, and it does not change if the month is busier. Card processing charges depend on your payment provider and are not modelled on either side. Orders customers still place through Just Eat, Deliveroo or Uber Eats keep paying those apps' commission; the example only covers the ones you move.
What Chefzi does not do
- Delivery: you run your own drivers. Chefzi has no courier integrations.
- No kiosk and no CRM.
- Pre-order lead time is one setting per location, not per dish.
- Marketplace orders still pay the marketplace's commission. Chefzi helps you move regulars across; it does not change what Just Eat, Deliveroo or Uber Eats charge.
Sources
- Food Standards Agency, Food Hygiene Rating Scheme open data API (api.ratings.food.gov.uk), authority Durham, business types Takeaway/sandwich shop and Restaurant/Cafe/Canteen, name search for "kebab", "kebap", "kabab", "kabob", "doner", "shawarma" or "shawerma", extract 13 November 2026. Contains public sector information licensed under the Open Government Licence v3.0.
- County Durham council licensing page linked above: https://www.durham.gov.uk/article/2137/Apply-for-a-premises-licence (opened 13 Nov 2026).
- Chefzi facts and pricing, chefzi.co.uk, read 13 November 2026.
Related guides
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