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Chefzi vs Gofood: a per-order model or one flat plan

Commission-free online ordering for UK restaurants and takeaways.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Everything in one place

Your own ordering site

0% commission ever

Till and kitchen screen

The product

One screen for every order

Website, app, till and kitchen screen, all from one menu.

See all features
The Chefzi ordering screen

Plans from £9 a month. 0% commission ever.

See pricing

Starter, Plus or Pro

From £9/mo

billed annually (£12 monthly). Plus £19, Pro £39.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Get started free
  • ✓ Food ordering website
  • ✓ Online ordering, unlimited orders
  • ✓ Menu management
  • ✓ SMS and email marketing (Plus and Pro)
  • ✓ Your own branded app (Pro)
  • ✓ EPOS till and kitchen screen (Pro)
  • ✓ AI support
  • ✓ Free menu setup and switch-over
  • ✓ Monthly, cancel any time

Per location, ex VAT. Your own branded app and EPOS are on Pro.

What owners say

“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
SarahCafé Owner
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
JamesTakeaway Owner
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
EmilyRestaurant Owner
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
MohammedPizza Shop Owner
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
OliviaBakery Owner
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
DanielBurger Restaurant Owner

Questions

Is Gofood cheaper than Chefzi?

For the restaurant, only at very low volumes. In our example at £25 card orders, the two are about level at 50 orders a month (Gofood Starter £53, Chefzi Plus £51). At 300 orders, Gofood Pro is about £347 and Chefzi Plus about £195, and Gofood customers also pay £225 in order fees.

Who pays Gofood's 75p order fee?

The customer, on every online order. On card orders it passes to Gofood automatically; on cash orders Gofood invoices it to the restaurant monthly, as its pricing page explains.

Does Chefzi add a fee to customers' orders?

No. Chefzi adds no fee to your customers' orders and takes 0% commission. You pay a flat monthly plan per location.

Which card rate does Chefzi use?

Chefzi does not set one. On Plus and Pro you connect your own processor (Stripe Connect, Square, Worldpay or PayPal) and pay its rate directly. Cash on collection and delivery works on every plan.

Can I cancel Chefzi any time?

Yes. Plans are month to month with no contract, and the first month is free with no credit card needed.

More detail

Updated 13 November 2026 · By Arslan Munir

In short: Gofood charges by the order: your customer pays a 75p order fee on every online order, you pay an all-in card charge of 2.79% + 35p (Starter, £0 a month), 2.5% + 35p (Pro, £49) or 2.35% + 30p (Max, £90), ex VAT. Chefzi charges by the month: Starter £12 (£9 billed annually), Plus £22 (£19), Pro £49 (£39) per location, ex VAT, with 0% commission and no fee on your customers' orders; card payments (Plus and Pro) go through your own processor at its rate. Below about 50 card orders a month the two cost the restaurant roughly the same; above that, the flat plan pulls ahead. Gofood figures are from its pricing page, read 13 November 2026.

Cost by order volume

Our arithmetic, not a quote from either company. Card orders at £25 of food each. Gofood's card charge is worked out on the whole amount the customer pays (£25.75 with the order fee), as its pricing page says. Chefzi Plus is shown with Stripe's standard UK card rate of 1.5% + 20p; your processor may quote differently. Monthly figures, ex VAT, rounded to the pound.

Card orders a monthGofood Starter (£0 plan)Gofood Pro (£49 plan)Chefzi Plus (£22 plan + Stripe)Extra your customers pay on Gofood
50£53£99£51£38
150£160£198£108£113
300£321£347£195£225
600£641£645£367£450

Two things the table does not show:

  • Gofood Pro and Max include more than ordering: the GofoodPOS till licence, a Caller ID app and a marketing package (Max adds a premium website, a KDS app and 450 marketing credits a month). If you would buy a till anyway, compare against that.
  • Chefzi Plus billed annually is £19 a month, which takes £3 off every Chefzi figure above.

Cash orders

GofoodChefzi
Fee on a cash order75p order fee; the customer pays it with the order and Gofood invoices it to you monthlyNone
Plan needed for cashAny, including StarterAny, including Starter (£12, or £9 billed annually)
200 cash orders a month£150 in order fees, collected by you and invoiced by Gofood£0 in fees; plan only

For a takeaway where most customers still pay cash, Chefzi Starter has no per-order cost at all.

Side by side

Gofood (gofood.uk/pricing, 13 Nov 2026)Chefzi
PlansStarter £0, Pro £49 (£490 a year), Max £90 (£900 a year), ex VATStarter £12 (£9), Plus £22 (£19), Pro £49 (£39), per location, ex VAT
CommissionNone on food sales0% commission
Customer fee75p per online orderNone added by Chefzi
Card processingGofood's all-in rate into your own Stripe accountYour own processor (Stripe Connect, Square, Worldpay or PayPal) on Plus and Pro
Own domain£18 a month add-on; included in MaxEvery plan
TillGofoodPOS licence (Windows or Android, works offline): £249 on Starter, included in Pro and MaxChefzi POS browser till on Pro
Branded appAdd-on: £30 a month per platform, or £50 for bothBranded Android app on Pro; iOS coming soon
Missed ordersNot described on the pricing pageOrders ring until accepted; offline device triggers a text and an automatic call to your mobile or phone line
Phone ordersAI phone agent add-on, £189 a month including 1,000 minutesAI phone agent offered as a service; ask us for the price
Trial30-day free trial on ProFirst month free, no credit card; month to month, no contract

Where Gofood is stronger

  • No monthly fee at all on Starter, so a very small online trade costs the restaurant nothing up front.
  • A till that works offline on your own Windows PC or Android tablet, plus hardware from its shop.
  • Branded apps on both phone platforms as add-ons now; Chefzi's iOS app is coming soon.
  • English and Chinese support, which matters to many Chinese takeaways.

Where Chefzi is stronger

  • No fee on your customers' orders, card or cash, so online prices match your counter.
  • A flat cost that does not grow with every order: at 300 card orders a month the restaurant pays about £195 on Chefzi Plus against about £347 on Gofood Pro, in our example.
  • Your own domain on every plan, and your choice of card processor.
  • A missed-order safety net: a ringing app, then a text and an automatic call if the device is offline.

Leaving Gofood? See the Gofood alternative. Comparing other customer-fee models: Chefzi vs tastie and Chefzi vs MyFoodFast. Run your own numbers in the commission calculator.

Sources

  • Gofood pricing page (gofood.uk/pricing): plans, card rates, the 75p order fee, cash-order invoicing, add-ons and FAQ, read 13 November 2026.
  • Stripe UK pricing (stripe.com/gb/pricing): standard UK card rate 1.5% + 20p, as read 12 November 2026.
  • Chefzi pricing and facts (chefzi.co.uk), read 13 November 2026.

Related guides

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