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Chefzi vs tastie: who pays, and how much

Commission-free online ordering for UK restaurants and takeaways.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

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Your own ordering site

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Till and kitchen screen

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One screen for every order

Website, app, till and kitchen screen, all from one menu.

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The Chefzi ordering screen

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Starter, Plus or Pro

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billed annually (£12 monthly). Plus £19, Pro £39.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

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  • ✓ Food ordering website
  • ✓ Online ordering, unlimited orders
  • ✓ Menu management
  • ✓ SMS and email marketing (Plus and Pro)
  • ✓ Your own branded app (Pro)
  • ✓ EPOS till and kitchen screen (Pro)
  • ✓ AI support
  • ✓ Free menu setup and switch-over
  • ✓ Monthly, cancel any time

Per location, ex VAT. Your own branded app and EPOS are on Pro.

What owners say

“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
SarahCafé Owner
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
JamesTakeaway Owner
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
EmilyRestaurant Owner
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
MohammedPizza Shop Owner
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
OliviaBakery Owner
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
DanielBurger Restaurant Owner

Questions

Is tastie cheaper than Chefzi?

For the restaurant, tastie's monthly fee is £0 and Chefzi's starts at £12 (£9 billed annually). But tastie's customers pay a £1 service fee on every order, which Chefzi does not add. At 300 orders a month, that is £300 a month paid by your customers.

Who pays tastie's £1 fee?

The customer. tastie says the £1 service fee is added per order, whatever the customer spends, and that is how tastie is paid. On cash orders, the customer pays it in cash and you pass it on to tastie.

Do I get a terminal with Chefzi?

No. Chefzi runs on a phone or tablet you already own. tastie lends a SUNMI terminal free, which stays its company's property; it says you can keep it for £150 if you leave.

What card fees apply?

tastie says card processing fees are paid by the restaurant at a rate it confirms in writing before launch. On Chefzi (Plus and Pro) you use your own processor's rate, for example Stripe, Square, Worldpay or PayPal.

Does either have a minimum term?

tastie says there is no minimum term. Chefzi is billed monthly, or yearly for the lower price; the first month is free and no credit card is needed to start.

Can Chefzi move my tastie menu?

Yes. We move your menu for you at no charge.

More detail

Updated 12 November 2026 · By Arslan Munir

In short: tastie charges the restaurant nothing a month and is paid through a £1 service fee your customer pays on every order; it lends you a printer terminal and gives a free launch pack. Chefzi charges the restaurant a fixed monthly plan (Starter £12 a month, or £9 billed annually; Plus £22 or £19; Pro £49 or £39; per location, excluding VAT) and adds no fee to your customers' orders. If your customers notice an extra £1, Chefzi keeps your online prices the same as your counter; if you want zero monthly cost and a free terminal, tastie may suit you better. Facts from tastie's own pages, read 12 November 2026.

Cost by order volume

tastie's restaurant cost is £0 a month plus card processing at a rate it agrees with you in writing. The £1 per order is paid by your customers. Chefzi's restaurant cost is the plan, plus your card processor's own rate on card orders (Plus and Pro). Chefzi adds no customer fee.

Orders a monthtastie: your monthly feetastie: £1 fees paid by your customersChefzi Starter: your monthly feeChefzi Plus: your monthly feeChefzi: fees paid by your customers
100£0£100£12 (£9 billed annually)£22 (£19)£0
300£0£300£12 (£9)£22 (£19)£0
600£0£600£12 (£9)£22 (£19)£0

Our arithmetic from each side's published prices, excluding VAT and card processing. Card fees apply on both: tastie confirms its rate in writing before launch; on Chefzi you use your own processor (Stripe Connect, Square, Worldpay or PayPal). On cash orders, tastie says your customer pays the £1 in cash and you pass that £1 on to tastie.

Line by line

tastie (its pages, 12 Nov 2026)Chefzi
Monthly fee£0Starter £12 (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT
Set-up fee£0None
Commission0%0%
Customer fee£1 per order, whatever the order sizeNone added by Chefzi
Card paymentsFee at a rate agreed in writing before launchPlus and Pro, through your chosen processor
Order deviceSUNMI V2 or V3 terminal lent free, with free paper; stays the property of ACORN RESERVE LTD; £150 to keep it if you leaveChefzi Orders app on a phone or tablet you already own; rings until you accept; text and auto-call if the device is offline
Website and domainYour own ordering website; a .co.uk or .com bought for you if neededOrdering website on your own domain on every plan
Menu set-upBuilt from a photo, PDF or link; you check itWe move your menu for you at no charge
MarketingLaunch pack worth £715 (2,500 leaflets, Google profile set-up, a month of social posts); 500 marketing texts a monthSMS and email marketing on Plus and Pro; customer loyalty rewards on Pro
DeliveryCollection, or delivery by your own driversCollection, or delivery zones with your own drivers
Customer appNot mentioned on its pagesYour own branded Android app on Pro
TillNot mentioned on its pagesChefzi POS browser till on Pro
Minimum termNone; leave whenever you likePay monthly, or yearly for the lower price; see pricing
Companytastie. is a trading name of ACORN RESERVE LTD, company 13242218, SheffieldChefzi, UK

Where tastie is stronger

  • No monthly bill for the restaurant, and no set-up fee.
  • Free hardware: a lent printer terminal and free paper, which Chefzi does not supply.
  • A free launch pack of leaflets, Google profile set-up and social posts, plus 500 marketing texts a month.

Where Chefzi is stronger

  • No fee on your customers' orders, so your online price matches your shop price.
  • Choice of card processor (Stripe Connect, Square, Worldpay or PayPal) rather than a rate set by the supplier.
  • More on the higher plans: a branded Android app, customer loyalty rewards and the Chefzi POS till on Pro; SMS and email marketing on Plus.
  • Works on hardware you already own, with alerts by text and an automatic call if the device is offline when an order arrives.

How to choose

Ask how many online orders you take in a month and how your customers would react to a £1 fee on each. At 100 orders a month your customers would pay tastie £100; Chefzi Starter costs you £12 (£9 billed annually) and your customers pay nothing extra. If you would rather pay nothing yourself and you want a free terminal and leaflets to launch, tastie's model is built for that.

Leaving tastie? Read the tastie alternative. Comparing other customer-fee models? See the Dappo alternative. For the wider field, see the best online ordering systems in the UK and all comparisons.

Sources

  • tastie home page, FAQ and offer page (tastie.co.uk), read 12 Nov 2026
  • Chefzi pricing and Chefzi facts (chefzi.co.uk), read 12 Nov 2026

Related guides

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