A Gofood alternative for UK takeaways

In short: Gofood (gofood.uk) is a UK online ordering and EPOS system with a free Starter plan, paid for mainly by a 75p order fee your customer pays on every online order plus an all-in card charge of 2.35% + 30p to 2.79% + 35p that you pay. Chefzi is a fixed monthly plan per location, 0% commission, no fee on your customers' orders, first month free with no card needed. If you want no monthly bill and a till in the same box, Gofood is worth a look. If you want your online prices to match your counter and to choose your own card processor, Chefzi fits better.

Updated 13 November 2026. Gofood figures are from its own pricing page, read that day. Gofood is a rival; check its page before you decide, because prices change.

Gofood and Chefzi side by side

What a typical month costs: a worked example

Our arithmetic, not a quote from either company. Take a takeaway with 300 online card orders a month at £25 of food each.

Gofood's own worked example (Max plan, £25 order, card) shows the restaurant receiving £24.09 after the 75p fee passes to Gofood and a £0.91 processing charge. On Starter there is no monthly fee, so a takeaway taking only a handful of online orders a month will pay less with Gofood than with any monthly plan. The Stripe rate above is Stripe's published standard UK card rate; your own processor may quote differently.

Read the fee rules, not just the headline

• The 75p is on cash orders too. Gofood's pricing page says the customer pays it with a cash order and Gofood invoices it to you monthly.
• You can add your own service fee on top, which raises the price your customer sees again.
• Starter's order app accepts and prints only. Gofood's FAQ says OrderPad Lite on Starter "can't take orders itself"; the full OrderPad comes with Pro and Max or with add-ons.
• Apps are add-ons, priced per platform, and the iPhone version needs your own Apple developer account paid to Apple.

What Chefzi includes

• Ordering on your own domain on every plan, with 0% commission and no per-order fee from Chefzi, and no fee added to your customers' bills.
• Orders arrive in the Chefzi Orders app on a phone or tablet you already own and ring until you accept or reject. If the device is offline when an order arrives, Chefzi texts the restaurant and automatically calls your mobile or phone line.
• We move your menu for you at no charge.
• Delivery zones by map area, radius or postcode, each with its own fee and minimum, using your own drivers. Chefzi does not book couriers.
• Cash on collection and delivery on every plan; card payments on Plus and Pro through the processor you choose.
• On Pro: customer loyalty rewards, your own branded Android app and the Chefzi POS browser till.
• Month to month, no contract: cancel any time.

Gofood might suit you if

• You want no monthly fee and are happy for customers to pay 75p an order.
• You want a Windows or Android till that works offline and hardware from the same supplier.
• You need support in Chinese as well as English, which Gofood offers.
• You want a branded app on both phone platforms now and will pay the add-on.

Chefzi might suit you if

• You want no fee on your customers' orders, so your online prices match your counter.
• You want to choose your own card processor rather than one all-in rate.
• You take enough online orders that a flat plan beats a per-order rate (see the worked example).
• You already have a phone or tablet and your own drivers.

For a cost-by-volume table, see Chefzi vs Gofood. Comparing customer-fee models? See the tastie alternative and the Dappo alternative. Leaving GloriaFood? Read our GloriaFood alternative page. For the full field, see the best online ordering systems in the UK or every rival on the alternatives page.

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