Guide
Updated 13 November 2026
How to get your takeaway online in the UK: 7 steps
By Arslan Munir
Updated 13 Nov 2026.
In short: to get your takeaway online, you need four things: your menu, an ordering system, a way to get paid and a link customers can find. Pick an ordering system, load your menu, set your hours and delivery areas, test an order on your own phone, then put the link and a QR code on every bag and your Google listing. With Chefzi that takes 24–48 hours, max, with the first month free, no card, 0% commission and plans from £9 a month billed annually (£12 monthly), ex VAT, per location.
The seven steps
- Gather your menu. Dish names, descriptions, prices, sizes and extras (for example "choose a sauce"), plus allergens for each dish. A photo of your best sellers helps. Chefzi sets this up with you, and if you are leaving GloriaFood, we move the menu free.
- Choose an ordering system. Compare the monthly price, per-order charges, setup fees and notice terms (see the table below and the full comparison).
- Set your rules. Opening hours for collection and delivery, delivery areas with a fee and minimum order for each, and how long orders take. Chefzi lets you set each delivery zone's fee and minimum.
- Decide how customers pay. Cash on delivery and collection works on every Chefzi plan. Card payments start on Plus, through Stripe Connect, Square, Worldpay or PayPal, and the provider charges its own processing fee.
- Set up your kitchen device. Orders arrive in the Chefzi Orders app on a phone or tablet and ring until someone accepts. If the device is offline, Chefzi texts you and auto-calls your mobile or phone line.
- Test it. Place a collection and a delivery order on your own phone, then check the ticket, the total and the allergen information.
- Share the link. Put your ordering link and QR code on bags, menus and receipts, in your Google Business Profile and on social media. See how to move customers from Just Eat to your own website.
What it costs, from published prices
Prices as read on each provider's own pages on 12 November 2026 (Slerp: 19 October 2026). Chefzi made this table, so check each source before you decide.
| Provider | Published monthly price | Per-order charges |
|---|---|---|
| Chefzi | Starter £12 a month (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT | None. 0% commission |
| Flipdish | Website from £49 a month billed annually (£69 monthly); POS and ordering bundle from £119, per site | Not in the prices above; ask for the quote |
| Storekit | Starter free, Connect £49 (for takeaways on a till), Grow £99, Pro £199 a month per location, ex VAT | A flat per-order rate on every plan, amount not published |
| Slerp | £125 to £250 per site a month, plus a £500 onboarding fee waived if live in 30 days | A platform fee on orders |
Compare with the delivery apps, which charge a share of every order. Just Eat publishes 14% plus VAT with your own drivers and 30% plus VAT when its couriers deliver. Uber Eats publishes 13% for self-delivery and pick-up and 30% when Uber delivers (33% for Uber One members), plus a £650 activation fee, ex VAT. Deliveroo publishes 35% plus VAT on Marketplace+ while its riders are active. All read 12 November 2026. See the commission maths and the commission calculator.
Do I still need Just Eat, Deliveroo or Uber Eats?
Many takeaways keep an app for new customers and send regulars to their own website. Your own site does not replace discovery, but every regular who orders direct keeps the commission in your till. If you want to leave an app, read the notice rules first.
Allergens and food information
Customers who order online should see allergen information before they pay. Put it on each dish and keep it the same as the kitchen's list. Our guides explain the rules: allergen information for online ordering and Natasha's Law.
Want it done for you?
Chefzi builds the ordering website from your menu, with support available 24/7. See the takeaway website, pricing and what a restaurant website needs.
Sources
- Chefzi pricing and facts: https://chefzi.co.uk/pricing (read 13 Nov 2026)
- Flipdish online ordering pricing: https://www.flipdish.com/gb/pricing-online-ordering (read 12 Nov 2026)
- Storekit pricing: https://www.storekit.com/pricing (re-read 13 Nov 2026)
- Just Eat partner sign-up page: https://www.just-eat.co.uk/partner/signup/ (read 13 Nov 2026); Just Eat Partner Terms: https://takeaway-restaurant-portal.s3.eu-west-1.amazonaws.com/partnersTerms/uk/TC_Restaurants_UK.pdf (read 13 Nov 2026)
- Uber Eats UK pricing page (read 12 Nov 2026) and Deliveroo partner terms (read 12 Nov 2026)
- GOV.UK, allergen information for non-prepacked foods, best practice: https://www.gov.uk/government/publications/allergen-information-for-non-prepacked-foods-best-practice/allergen-information-for-non-prepacked-foods-best-practice (read 13 Nov 2026)
Questions
How long does it take to get a takeaway online?
With Chefzi, we set up your menu with you and get you live in 24–48 hours, max. If you set it up yourself on any system, the slow part is usually the menu: have prices, extras and allergens ready first.
Do I need my own website to take online orders?
Not separately. An ordering system gives you an ordering page on a link or your own domain. Chefzi includes your own domain on every plan, so customers order from a site in your name. You can also keep an existing site and add the order button to it.
Can I take cash orders online?
Yes. Cash on delivery and cash on collection work on every Chefzi plan, including Starter. Card payments start on Plus and run through your own payment provider, which charges its own processing fee. Chefzi adds no commission either way.
How do I get customers to order from my own site?
Put the link and a QR code on every bag, menu and receipt, add it to your Google Business Profile and tell regulars where to order. Keep any offer simple and work out the cost first. Do not use marketplace customer details to contact them.
Do I need to buy any equipment?
No special equipment. Orders arrive in the Chefzi Orders app (on Google Play) on a phone or tablet you already have, and ring until accepted. If the device goes offline, Chefzi texts you and auto-calls your mobile or phone line.
Is there a contract?
Chefzi is month to month with no contract. Cancel anytime. The first month is free and no credit card is needed. Other providers differ, so check notice terms before you sign.