Click and collect ordering for UK restaurants and takeaways
Take click and collect orders on your own website at 0% commission.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Everything in one place
Your own ordering site
0% commission ever
Till and kitchen screen
The product
One screen for every order
Website, app, till and kitchen screen, all from one menu.
See all features
Plans from £9 a month. 0% commission ever.
See pricingStarter, Plus or Pro
From £9/mo
billed annually (£12 monthly). Plus £19, Pro £39.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Get started free- ✓ Food ordering website
- ✓ Online ordering, unlimited orders
- ✓ Menu management
- ✓ SMS and email marketing (Plus and Pro)
- ✓ Your own branded app (Pro)
- ✓ EPOS till and kitchen screen (Pro)
- ✓ AI support
- ✓ Free menu setup and switch-over
- ✓ Monthly, cancel any time
Per location, ex VAT. Your own branded app and EPOS are on Pro.
What owners say
★★★★★
“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
★★★★★
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
★★★★★
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
★★★★★
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
★★★★★
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
★★★★★
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
Questions
What is a click and collect ordering system?
Software that lets customers order and pay online and pick the food up from your restaurant. Chefzi puts it on your own website with 0% commission.
Can customers pay in cash on collection?
Yes. Cash on collection and cash on delivery are available on every Chefzi plan. Card payments are on Plus and Pro.
Can I set different collection and delivery hours?
Yes. Collection hours and delivery hours are set separately.
Can I stop collection orders when the kitchen is full?
Yes. You can pause ordering and mark items out of stock. Chefzi has no cap on how many orders share a time slot, so pausing or lengthening your prep time is the control.
Do customers choose a collection time?
Customers can request a time within the notice period you set. The lead time is set for the location, not for one dish.
How much does click and collect cost with Chefzi?
Collection ordering is included on every plan, from £9 a month billed annually (£12 monthly), per location, ex VAT, with 0% commission, no setup fee and the first month free.
Do I need to register to take click and collect orders?
Food businesses selling online need to be registered with their local authority. Read our UK click and collect checklist for the steps.
More detail
Updated 12 November 2026 · By Arslan Munir
Updated 12 Nov 2026. Chefzi's collection ordering is part of every plan, from £9 a month billed annually (£12 monthly), per location, excluding VAT, with 0% commission and no setup fee.
In short: with click and collect, your customer orders on your own website, chooses collection, and walks in to pick up. You keep every pound of the order, you set the hours and notice, and the order rings in the Chefzi Orders app until you accept it with a prep time.
How click and collect works with Chefzi
- The customer orders on your website or on a QR code, picks collection and chooses items, with required choices and extras set up the way your menu works.
- They pay online or choose cash on collection. Card payments run through Stripe Connect, Square, Worldpay or PayPal on Plus and Pro. Cash on collection is available on every plan.
- The order rings in the Chefzi Orders app on your phone or tablet, and keeps ringing until you accept it with a prep time or reject it with a reason the customer can see. If the device is offline, Chefzi texts the restaurant and then calls.
- The customer sees your prep time, and you hand over the order when they arrive.
What you control
| Setting | How it works |
|---|---|
| Collection hours | Set separately from delivery hours, so you can offer collection after delivery stops |
| Notice and lead time | The pre-order lead time is set for the location, not for one dish |
| Holidays | A holiday closure is one special-day window covering both collection and delivery |
| Busy kitchen | Pause ordering, or mark an item out of stock |
| Prep time | You set it when you accept each order |
| Payment | Cash on collection on every plan; card on Plus and Pro |
What Chefzi does not do
- No cap on how many orders share a time. There is no slot grid, so when the kitchen is full, pause ordering or lengthen the prep time.
- No lead time on a single dish. The notice period is for the whole location.
- No kiosk and no courier integrations. Collection runs on your phone or tablet and the Chefzi Orders app.
Why direct collection beats a marketplace
A delivery app takes a percentage of each order, including collection orders from customers who already know you. Check the published rates in our Uber Eats, Deliveroo and Just Eat commission guides, and put your own numbers through the commission calculator.
Before you start taking collection orders
Online orders are distance sales, so there are UK rules on registering your food business and giving allergen information before the order is completed and again at handover. Our click and collect checklist walks through them step by step, with the FSA's guidance linked.
Pricing
| Plan (per location, ex VAT) | Billed annually | Billed monthly | What it adds |
|---|---|---|---|
| Starter | £9 | £12 | Ordering website, collection and delivery, menu management, the Chefzi Orders app |
| Plus | £19 | £22 | Card payments and SMS and email marketing |
| Pro | £39 | £49 | Loyalty rewards, your own branded Android app and the Chefzi POS |
The first month is free, no credit card is needed to start, and there is no setup fee. See pricing and online ordering.
Sources
- Chefzi facts: https://chefzi.co.uk/chefzi-facts (read 12 Nov 2026)
- Chefzi pricing: https://chefzi.co.uk/pricing (read 12 Nov 2026)
- Chefzi click and collect checklist: https://chefzi.co.uk/guides/click-and-collect-for-takeaways-uk (read 12 Nov 2026)
Related guides
Try Chefzi for a month, free.
- ✓ 0% commission ever
- ✓ No setup fee
- ✓ Live in 24–48 hours
- ✓ Month to month, no contract
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Chefzi against Flipdish, Storekit, Foodhub and Slerp
Published prices as read on each provider's own pages on 13 November 2026 (Flipdish and Storekit pricing pages; Foodhub's business terms dated 27 March 2026). Slerp's figures are from its pricing page on 19 October 2026; that page now loads its prices by script, so we could not re-read them. Chefzi made this table, so check each source before you decide. Prices can change.
| Provider | Published monthly price | Per-order charges | Contract and terms |
|---|---|---|---|
| Chefzi | Starter £12 a month (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT | None. 0% commission | Month to month, cancel anytime. First month free, no card |
| Flipdish | Website from £49 a month billed annually (£69 monthly); website and app from £79 (£99); POS and ordering bundle from £119 (£139 monthly), per site, ex VAT | Not in the prices above; ask for the quote | Flipdish asks you to talk to sales for a quote |
| Storekit | Starter free (1 location), Connect £49, Grow £99, Pro £199 a month per location, Enterprise from £995 per brand, ex VAT. Setup £199 per location on Grow and Pro | No commission, but every plan adds a flat per-order rate (amount not published) | No contract on Starter and Connect; contract on Grow, Pro and Enterprise |
| Foodhub | Prices not published on the pages we read | Ask for a written quote of weekly rental and any customer service fee | 8-week initial period, then rolling 12 months (terms dated 27 March 2026) |
| Slerp | £125 to £250 per site a month, plus a £500 onboarding fee waived if live in 30 days | A platform fee on orders | Confirm in your quote |
First month free, no card. 0% commission, month to month, 24/7 support. See every plan.