First month free, no card. 0% commission on every order. Month to month, cancel anytime. 24/7 support. From £9 a month per location billed yearly (£12 monthly), ex VAT.
Online ordering for pizza shops in County Durham
Commission-free online ordering for UK restaurants and takeaways.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Everything in one place
Your own ordering site
0% commission ever
Till and kitchen screen
The product
One screen for every order
Website, app, till and kitchen screen, all from one menu.
See all features
Plans from £9 a month. 0% commission ever.
Chefzi pricingStarter, Plus or Pro
From £9/mo
billed annually (£12 monthly). Plus £19, Pro £39.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Get started free- ✓ Food ordering website
- ✓ Online ordering, unlimited orders
- ✓ Menu management
- ✓ SMS and email marketing (Plus and Pro)
- ✓ Your own branded app (Pro)
- ✓ EPOS till and kitchen screen (Pro)
- ✓ AI support
- ✓ Free menu setup and switch-over
- ✓ Monthly, cancel any time
Per location, ex VAT. Your own branded app and EPOS are on Pro.
What owners say
★★★★★
“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
★★★★★
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
★★★★★
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
★★★★★
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
★★★★★
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
★★★★★
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
Questions
How many pizza shops are there in County Durham?
Nobody publishes an exact number, so this is what the register shows. The FSA register has 135 premises in County Durham with "pizza" or "pizzeria" in the business name on 13 November 2026 (122 takeaways and 13 restaurants or cafés), which only finds premises with those words in their name.
Do I need a licence to take online orders late at night in County Durham?
Selling hot food or drink between 11pm and 5am counts as late night refreshment under the Licensing Act 2003, so a licence from the council is normally needed. Check County Durham council's pages before you extend your hours.
Does Chefzi charge commission on orders?
No. Chefzi takes 0% commission ever. You pay one monthly plan per location, from £12 a month (£9 billed annually), excluding VAT.
Can customers choose size, crust and toppings?
Yes. Size and crust can be required choices and toppings a pick-several choice, with a surcharge for each topping.
How does County Durham compare with Sunderland?
Sunderland is the nearest council area by the centre of its food premises, about 11 miles away. It has 61 premises with those pizza and pizzeria words in the name against 135 in County Durham, on the same 13 November 2026 FSA pull.
Is there a setup fee?
No. Setup is free and done with you on a short call; the first month costs nothing and no credit card is asked for.
More detail
Updated 13 November 2026 · By Arslan Munir
Updated 13 November 2026. Source: the Food Standards Agency register, pulled on 13 November 2026. Coverage is the County Durham council area, which includes Durham, Consett, Newton Aycliffe and Bishop Auckland; we do not name any business. Whole-area figures are on our County Durham page.
In short: the register lists 135 premises in County Durham with "pizza" or "pizzeria" in the business name, 122 of them registered as takeaways and 13 as restaurants or cafés. The most are in DH1 (17), DL14 (16), DH9 (10), SR7 (9). That is 9.9% of the area's 1,362 takeaway, restaurant and café premises, against 4.6% across the UK, so the word is more common here than in the UK as a whole.
Customers who search for a pizza in County Durham meet a crowded field. Your own ordering page gives them a direct route to your kitchen without a marketplace between you and the customer.
What the FSA register shows for County Durham pizza names
This is a name-keyword count, not a census. It only finds premises whose registered name includes one of those words, so it misses pizza shops with other names, and it counts anything with the word in it, whatever it sells. We look at takeaway and sandwich shop premises and at restaurant, café and canteen premises only, and we do not name any business.
| Premises type (FSA register) | Premises |
|---|---|
| Takeaway or sandwich shop | 122 |
| Restaurant, café or canteen | 13 |
| All | 135 |
| FHRS rating | Premises |
|---|---|
| 5 | 55 |
| 4 | 29 |
| 3 | 32 |
| 2 | 3 |
| 1 | 2 |
| 0 | 0 |
| Awaiting inspection, awaiting publication or exempt | 14 |
Of the 121 with a numeric rating, 55 (45%) are rated 5 and 5 (4%) are rated 0, 1 or 2. That is close to the 46.3% of all rated takeaways in County Durham that hold a 5. A further 14 are awaiting inspection, awaiting publication or exempt. A rating is a snapshot of one inspection, and the FSA says so on every record.
The districts where they sit
| Postcode district | Premises |
|---|---|
| DH1 | 17 |
| DL14 | 16 |
| DH9 | 10 |
| SR7 | 9 |
| DH8 | 9 |
| DL15 | 8 |
DH1 holds the most, 17 of the 135 (13%), and the premises sit across 8 postcode districts in all. Set a delivery zone for each district you serve with its own fee, minimum order and time, so the busy streets near DH1 do not set the terms for everywhere else.
How County Durham compares with the council areas next to it
The five nearest council areas by the centre of their food premises, with the same name-keyword count:
| Council area | Miles away | Premises with pizza or pizzeria in the name | Takeaways on the register |
|---|---|---|---|
| County Durham | – | 135 | 561 |
| Sunderland | 11 | 61 | 365 |
| Gateshead | 12 | 32 | 221 |
| Newcastle upon Tyne | 14 | 71 | 281 |
| South Tyneside | 15 | 22 | 147 |
| Hartlepool | 16 | 18 | 116 |
County Durham has more of these names than any of its five nearest neighbours.
County Durham in the wider picture
County Durham has 561 takeaway and sandwich shop premises and 801 restaurant, café and canteen premises on the register. On takeaway premises it ranks 13 of 363 UK council areas, and 1 of 13 in North East. Across all rated takeaways in County Durham, 46.3% hold a 5 against 62.0% across England, and 5.2% are rated 0 to 2 against 5.8%. Places in the council area include Durham, Consett, Newton Aycliffe and Bishop Auckland, so a delivery zone set by postcode district can follow the towns a kitchen really serves.
County Durham against the UK: the numbers
Using the ONS estimate of 539,146 residents, that works out at 2.5 pizza-named premises per 10,000 people, compared with 1.4 across the UK, so County Durham sits above the national rate. Ranked on the same count across 363 council areas, County Durham comes 3rd nationally and 1st of 13 within the North East.
| Postcode district | With the name word | All takeaway and restaurant premises | Share |
|---|---|---|---|
| DH1 | 17 | 269 | 6% |
| DL14 | 16 | 117 | 14% |
| DH9 | 10 | 90 | 11% |
| SR7 | 9 | 97 | 9% |
Across the area 9.9% of takeaway and restaurant premises carry one of these words. In DL14 that rises to 14%, while in DH1 it is 6%.
Inspection dates tell a second story. Of the 135 premises on this list with an inspection date, 50% were inspected in the 12 months to 13 November 2026, against 53% of all takeaway and restaurant premises in the area; the median gap since the last inspection is 12 months against 11.
Population figures are ONS mid-2025 estimates; every other figure comes from the same FSA register pull as the tables above. Small samples move a lot from one inspection to the next, so read the shares as a guide to where the pattern is, not as a verdict on any business.
What this means for County Durham kitchens
- Zones that match the map. The premises are concentrated in DH1 and DL14, so a tight zone around the busiest district with a wider second zone for the rest of County Durham fits the spread.
- Put your link where customers already look. Add your ordering link to your Google Business Profile (how) and a QR code on every bag (QR kit).
- Separate collection and delivery hours. Stop delivery when your last driver finishes and keep collection open at the counter, or the other way round.
- Text your regulars with their permission (SMS and email marketing, Plus and Pro), so a quiet evening can be filled by one message.
- Pause ordering when the kitchen is flat out, and mark an item out of stock when it runs out, so nobody orders what you cannot make.
Late-night hot food in County Durham: what to check
Between 11pm and 5am, supplying hot food or drink counts as late night refreshment under the Licensing Act 2003, and the local council issues the licence. County Durham's council publishes its process here: County Durham council licensing page (checked 13 November 2026). Check it before you open your ordering hours past 11pm.
The general rules for England and Wales are in our late night refreshment licence guide. Chefzi lets you set collection and delivery hours separately, so your ordering hours can follow whatever your licence conditions say. This is general information, not legal advice.
How to start
- Book a short call: we enter your menu with you and aim to have your ordering page live within 24 to 48 hours.
- Set required choices for the way your customers order, and set your delivery zones by postcode district or radius.
- Put the link on your Google Business Profile (how), and print a QR code for each bag (QR kit).
- Text your regulars (SMS and email marketing, Plus and Pro) with their permission.
For more, see the pizza page, the commission calculator and our guide on moving customers from Just Eat to your own site, and the County Durham location page for every takeaway and restaurant figure in the council area, or all UK locations.
What Chefzi does not do
- Delivery: you run your own drivers. Chefzi has no courier integrations.
- No kiosk and no CRM.
- Pre-order lead time is one setting per location, not per dish.
- Marketplace orders still pay the marketplace's commission. Chefzi helps you move regulars across; it does not change what Just Eat, Deliveroo or Uber Eats charge.
Sources
- Food Standards Agency, Food Hygiene Rating Scheme open data API (api.ratings.food.gov.uk), authority Durham, business types Takeaway/sandwich shop and Restaurant/Cafe/Canteen, name search for "pizza" or "pizzeria", extract 13 November 2026. Contains public sector information licensed under the Open Government Licence v3.0.
- County Durham council licensing page linked above: https://www.durham.gov.uk/article/2137/Apply-for-a-premises-licence (opened 13 Nov 2026).
- Chefzi facts and pricing, chefzi.co.uk, read 13 November 2026.
Related guides
Try Chefzi for a month, free.
- ✓ 0% commission ever
- ✓ No setup fee
- ✓ Live in 24–48 hours
- ✓ Month to month, no contract
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.