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Chefzi vs Grub Direct: weekly plans or a monthly plan, side by side

Commission-free online ordering for UK restaurants and takeaways.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Everything in one place

Your own ordering site

0% commission ever

Till and kitchen screen

The product

One screen for every order

Website, app, till and kitchen screen, all from one menu.

See all features
The Chefzi ordering screen

Plans from £9 a month. 0% commission ever.

See pricing

Starter, Plus or Pro

From £9/mo

billed annually (£12 monthly). Plus £19, Pro £39.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Get started free
  • ✓ Food ordering website
  • ✓ Online ordering, unlimited orders
  • ✓ Menu management
  • ✓ SMS and email marketing (Plus and Pro)
  • ✓ Your own branded app (Pro)
  • ✓ EPOS till and kitchen screen (Pro)
  • ✓ AI support
  • ✓ Free menu setup and switch-over
  • ✓ Monthly, cancel any time

Per location, ex VAT. Your own branded app and EPOS are on Pro.

What owners say

“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
SarahCafé Owner
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
JamesTakeaway Owner
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
EmilyRestaurant Owner
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
MohammedPizza Shop Owner
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
OliviaBakery Owner
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
DanielBurger Restaurant Owner

Questions

How much is Grub Direct a year?

On its published weekly prices, read 13 November 2026: £390 for Online Ordering (£7.50 a week), £780 for Full Takeaway POS (£15) and £1,040 for Takeaway + Dine-in + Reservation (£20), before card processing. Its page does not say whether these include VAT.

Is Chefzi cheaper than Grub Direct?

For an ordering website, yes: Chefzi Starter is £108 a year billed annually (£12 a month billed monthly), against £390 for Grub Direct's cheapest plan. If you want a branded app on both phone platforms, Grub Direct's £390 plan costs less than Chefzi Pro (£468 to £588 a year).

Does Grub Direct tie you into a contract?

Its FAQ says pricing is weekly on a rolling basis with the first month free. Chefzi plans are month to month with no contract, and you can cancel any time.

Does either charge commission?

No. Both say 0% commission. Card processing is charged on top on both; Grub Direct's pricing page does not state its card rate.

What happens if my tablet goes offline?

On Chefzi, orders ring until accepted, and if the device is offline Chefzi texts you and auto-calls your mobile or phone line. Grub Direct's pricing page does not describe this.

More detail

Updated 13 November 2026 · By Arslan Munir

In short: Grub Direct bills by the week: £7.50 (Online Ordering), £15 (Full Takeaway POS) or £20 (Takeaway + Dine-in + Reservation), each with the first month free, 0% commission and a rolling weekly contract (VAT not stated on its page). Over a year that is £390, £780 or £1,040. Chefzi bills by the month per location, ex VAT: Starter £12 (£9 billed annually), Plus £22 (£19), Pro £49 (£39), so £108 to £588 a year, with 0% commission and the first month free. For an ordering website alone, Chefzi costs less. For a branded app on iPhone and Android today, or a full EPOS with caller ID, Grub Direct's plans include more for the money. Grub Direct figures are from grubdirect.co.uk/pricing, read 13 November 2026.

Weekly prices turned into yearly costs

Our arithmetic from the published prices, not a quote from either company. 52 weeks a year; Chefzi ex VAT per location; card processing extra on both.

PlanPrice as publishedPer yearAverage per month
Grub Direct Online Ordering£7.50 a week£390£32.50
Grub Direct Full Takeaway POS£15 a week£780£65 (Grub Direct quotes the same £65 average)
Grub Direct Takeaway + Dine-in + Reservation£20 a week£1,040about £87
Chefzi Starter£12 a month, or £9 billed annually£144, or £108£12, or £9
Chefzi Plus£22 a month, or £19 billed annually£264, or £228£22, or £19
Chefzi Pro£49 a month, or £39 billed annually£588, or £468£49, or £39

Both offer the first month free, so year one costs a little less on each.

Which plan matches which

What you wantGrub Direct plan (per year)Chefzi plan (per year)Cheaper on published prices
Ordering website on your own domain, no appOnline Ordering, £390 (app included)Starter, £108 to £144Chefzi
Website plus card payments onlineOnline Ordering, £390Plus, £228 to £264Chefzi
Website plus your own branded appOnline Ordering, £390, iOS and AndroidPro, £468 to £588, Android now, iOS coming soonGrub Direct
Online ordering plus a tillFull Takeaway POS, £780 (EPOS, caller ID, kitchen printing, drivers)Pro, £468 to £588 (browser till, in beta)Chefzi on price; Grub Direct's till does more
Tables and reservations tooTakeaway + Dine-in + Reservation, £1,040Not a Chefzi focus; table QR ordering is availableDepends on need

Side by side

Grub Direct (grubdirect.co.uk, 13 Nov 2026)Chefzi
BillingWeekly, rolling; first month freeMonthly or yearly per location; first month free, no credit card
Commission0% commission0% commission
Entry plan includesOrdering website, branded app (iOS + Android), card payments, order dashboard, menu managerOrdering website on your own domain, kitchen app, cash orders
Branded appOn the entry plan, published on the Apple and Google stores per its FAQAndroid on Pro; iOS coming soon
TillFull EPOS on £15 a week, with caller ID, kitchen printing and routing, driver managementBrowser till on Pro (in beta)
Card processing"Card payments built in"; rate not stated, and its savings example excludes card processingYour own processor (Stripe Connect, Square, Worldpay or PayPal) on Plus and Pro
Set-upSet-up, menu build and on-site training includedFree menu set-up; you can run it on a phone or tablet you already own
SupportPhone, email and live chat from Broxburn, near EdinburghUK support by phone (020 3411 8110) and WhatsApp
Missed ordersNot described on the pricing pageOrders ring until accepted; if the device is offline Chefzi texts you and auto-calls your mobile or phone line
Phone ordersSells an AI ordering agent (price not on the pricing page)AI phone agent offered as a service; ask us for the price

Where Grub Direct is stronger

  • A branded app on iPhone and Android on its entry plan, for less than Chefzi Pro.
  • A full EPOS with caller ID and driver management for £15 a week.
  • On-site training, and for Scottish takeaways a team that can visit, as its page describes.
  • Dine-in and reservations on one plan.

Where Chefzi is stronger

  • A lower price for an ordering website: £9 to £12 a month against £32.50 a month averaged on Grub Direct's cheapest plan.
  • Predictable bills: one charge a month or a year, not four or five weekly charges a month.
  • Your choice of card processor, with its rate shown to you directly.
  • A missed-order safety net: a ringing kitchen app, then a text and an automatic call if the device is offline.

Leaving Grub Direct or weighing it up? See the Grub Direct alternative. Comparing tills: takeaway EPOS vs online ordering system and Chefzi vs ServeMate. Every rival's published price: online ordering system prices in the UK.

Sources

  • Grub Direct pricing (grubdirect.co.uk/pricing): weekly plans, what each includes, first month free, included set-up and training, savings example and its note that card processing is excluded, FAQ (rolling weekly pricing, app on both stores, Broxburn support), read 13 November 2026.
  • Grub Direct home page (grubdirect.co.uk): "From £7.50 /week · first month free", read 13 November 2026.
  • Chefzi pricing and facts (chefzi.co.uk), read 13 November 2026.

Related guides

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