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Chefzi vs ServeMate: an ordering plan or an all-in till bundle

Commission-free online ordering for UK restaurants and takeaways.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Everything in one place

Your own ordering site

0% commission ever

Till and kitchen screen

The product

One screen for every order

Website, app, till and kitchen screen, all from one menu.

See all features
The Chefzi ordering screen

Plans from £9 a month. 0% commission ever.

Chefzi pricing

Starter, Plus or Pro

From £9/mo

billed annually (£12 monthly). Plus £19, Pro £39.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Get started free
  • ✓ Food ordering website
  • ✓ Online ordering, unlimited orders
  • ✓ Menu management
  • ✓ SMS and email marketing (Plus and Pro)
  • ✓ Your own branded app (Pro)
  • ✓ EPOS till and kitchen screen (Pro)
  • ✓ AI support
  • ✓ Free menu setup and switch-over
  • ✓ Monthly, cancel any time

Per location, ex VAT. Your own branded app and EPOS are on Pro.

What owners say

“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
SarahCafé Owner
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
JamesTakeaway Owner
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
EmilyRestaurant Owner
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
MohammedPizza Shop Owner
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
OliviaBakery Owner
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
DanielBurger Restaurant Owner

Questions

Is ServeMate cheaper than Chefzi?

It depends on what you need. ServeMate is £49 a month per shop for a full till bundle. Chefzi starts at £12 a month (£9 billed annually) for online ordering on your own website, and Pro, with the till, loyalty and a branded Android app, is £49 (£39 billed annually), ex VAT.

Can I use my own card machine provider with ServeMate?

ServeMate's pricing page says card payments run through Dojo, which sets the rates. Chefzi Plus and Pro let you connect Stripe Connect, Square, Worldpay or PayPal.

Does Chefzi have kiosks or a kitchen display like ServeMate?

No. Chefzi does not sell kiosks or kitchen display hardware. Orders arrive in the Chefzi Orders app on a phone or tablet you already own, and it rings until you accept.

Do both take 0% commission?

Yes. ServeMate says 0% commission on orders through your own ServeMate ordering site, and Chefzi takes 0% commission on every plan.

Do I need a card for the free trial?

ServeMate asks for a card to start its 30-day trial and charges on day 30 unless you cancel. Chefzi's first month is free and no credit card is needed to start.

Can Chefzi move my menu from ServeMate?

Yes. We move your menu for you at no charge.

More detail

Updated 12 November 2026 · By Arslan Munir

In short: ServeMate is a takeaway till (EPOS) bundle at £49 a month per shop that includes online ordering at 0% commission, a kitchen screen, kiosks, TV menus, loyalty, rotas and stock, with card payments through Dojo only and a card needed to start its 30-day trial. Chefzi is an ordering-first system: your ordering website on your own domain from Starter £12 a month (£9 billed annually), Plus £22 (£19) with card payments through your choice of processor and SMS and email marketing, and Pro £49 (£39) with your own branded Android app, the Chefzi POS browser till and customer loyalty rewards. All Chefzi prices are per location, excluding VAT, with the first month free and no credit card needed. ServeMate facts are from its own pricing page, read 12 November 2026.

Which one fits your shop

  • You mainly want online orders on your own website and you already have a till or card machine you like: Chefzi Starter or Plus costs less than ServeMate's bundle and leaves your card processor choice open.
  • You want one system to replace your till, kitchen screen and kiosk: ServeMate's £49 bundle is built for that, and Chefzi does not sell kiosks or kitchen display hardware.
  • You want a branded Android app for regulars: Chefzi Pro includes one. ServeMate's pricing page does not list a branded customer app.

Line by line

ServeMate (pricing page, 12 Nov 2026)Chefzi
Monthly price£49 a month per shop, everything in the bundle (VAT treatment not stated on the page)Starter £12 (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT
Free trial30 days; you add a card to start and are charged on day 30 unless you cancelFirst month free; no credit card needed to start
Commission on own-site orders0%0%
Card paymentsThrough Dojo only; Dojo sets the ratePlus and Pro, through Stripe Connect, Square, Worldpay or PayPal at your processor's rate
Till (EPOS)IncludedChefzi POS browser till on Pro
Kitchen display and kiosksKitchen screen and as many self-order kiosks as you like, includedNot offered as kiosks; orders arrive in the Chefzi Orders app on a phone or tablet you own
LoyaltyIncluded, across till, online, kiosk and phoneCustomer loyalty rewards on Pro
MarketingEmails and automations includedSMS and email marketing on Plus and Pro
Phone ordersSophie, a paid phone-ordering assistant, 25p a minute while on a callNot offered
Missed ordersNot described on the pricing pageOrders ring until accepted; if the device is offline, Chefzi texts you and auto-calls your mobile or phone line
Other included toolsTV menu boards, staff rotas, driver tracking, stock and recipe costing, safety logs, reportsDelivery zones with your own drivers, QR table ordering, menu moved for you at no charge
Price promiseStart before 31 January 2027 and the £49 is locked for as long as you stayPublished plan prices; see pricing
CompanyServeMate Ltd, company 16480251, MildenhallChefzi, UK

Cost side by side

What you needServeMateChefzi
Online ordering on your own site, cash only£49 a month (bundle)Starter £12 a month, or £9 billed annually
Online ordering with card payments and SMS/email marketing£49 a month, cards through DojoPlus £22 a month, or £19 billed annually, cards through your processor
Ordering plus a till and loyalty£49 a monthPro £49 a month, or £39 billed annually, plus a branded Android app

Our arithmetic from each side's published prices, excluding card processing. ServeMate's card rate is set by Dojo; Chefzi's depends on the processor you connect.

Where ServeMate is stronger

  • A full till bundle at one price, with kitchen screens and kiosks included, which Chefzi does not sell.
  • More back-office tools in the plan: rotas, stock and recipe costing, safety logs and TV menus.
  • A price lock for shops that start before 31 January 2027.

Where Chefzi is stronger

  • Lower cost if you mainly need online ordering: Starter is £12 a month (£9 billed annually) against a £49 bundle.
  • Your choice of card processor (Stripe Connect, Square, Worldpay or PayPal) instead of one provider.
  • Your own branded Android app on Pro.
  • No card to start the free month, and it runs on a phone or tablet you already own.

How to choose

Write down what you would actually use. If it is online orders plus the till and card machine you already have, Chefzi Starter or Plus does the job for less. If you are replacing your till and want kiosks and a kitchen screen too, compare ServeMate's bundle with Chefzi Pro and the kit you would need.

Leaving ServeMate? Read the ServeMate alternative. Comparing tills? See the takeaway EPOS system guide. For the wider field, see the best online ordering systems in the UK and all comparisons.

Sources

  • ServeMate pricing page (servemate.co.uk/pricing), read 12 Nov 2026
  • Chefzi pricing and Chefzi facts (chefzi.co.uk), read 12 Nov 2026

Related guides

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