How to move your restaurant's domain and DNS off GloriaFood before 30 April 2027

Most GloriaFood switch guides cover the menu and the kitchen tablet. This one covers the part that can quietly break your email and your Google listing: the domain. It takes about an hour of careful work, plus waiting time. Do it well before the deadline, not in the last week.

Step 0: find out which set-up you have

GloriaFood restaurants usually fall into one of three set-ups. Each needs different work.

If you're not sure, open your website and view the page source. If the ordering button code contains glf- attributes and a foodbooking.com script but the rest of the site was built by you or a web designer, you're probably A. If GloriaFood generated the whole site from your admin panel (under Publishing), you're B.

Why set-up B needs care

GloriaFood's help pages explain how it connected restaurants' own domains to its website product. For a GoDaddy domain, it asked you to:

1. Export your DNS zone file from GoDaddy and upload it in the GloriaFood restaurant admin.
2. Change your nameservers to "all 4 nameservers provided in the restaurant admin panel".

After that, the nameservers, not your registrar, answer the question "where does this domain go?" for every service on your domain, including email. When those nameservers stop serving your domain, anything not copied elsewhere stops working.

You can see what this looks like on GloriaFood's own demo restaurant site, pronto-ny.com, which is linked from gloriafood.com. On 20 October 2026 its nameservers were four Oracle Cloud DNS servers (ns1 to ns4.p201.dns.oraclecloud.net), and its email (MX) records, pointing to an outside email provider, sat in that same DNS zone. Your nameservers may be different, so check your own.

Oracle's end-of-life FAQ also says the Sales Optimized Website and Hosting can no longer be added, and that all GloriaFood products and services end on 30 April 2027.

Step 1: confirm you own the domain

Log in to your registrar (the company you pay for the domain each year, such as GoDaddy, 123 Reg or IONOS) and check:

• the domain is in your account and registered to you or your company;
• the renewal date isn't about to pass, and auto-renew is on;
• your login has two-factor authentication.

If you can't find the registrar, look the domain up on a WHOIS service. If someone else registered it for you (an old web designer or a reseller), ask them to transfer it to your own account now, while they're still easy to reach.

Step 2: see where your DNS lives

Use a public DNS lookup tool, such as Google's Admin Toolbox Dig (toolbox.googleapps.com/apps/dig). Enter your domain and choose NS.

• If the nameservers are the ones GloriaFood gave you, GloriaFood hosts your DNS. Carry on with Step 3.
• If they belong to your registrar or another DNS host (Cloudflare, for example), your DNS isn't with GloriaFood. Skip to Step 4.

Step 3: copy every DNS record before you change anything

This is the step people skip. Using the same lookup tool, record every record type for both yourdomain.co.uk and www.yourdomain.co.uk. If you still have the zone file you exported when you first set up GloriaFood, start from that. It was your original set-up.

Ask your email provider (Microsoft 365, Google Workspace, Zoho or your host) for its current list of required records. Lookup tools only show what they're asked for, and DKIM selectors are easy to miss.

Step 4: set up the new site first

Get the replacement working on a temporary address before you touch the domain:

• With Chefzi, your ordering site and website are live on a yourname.chefzi.co.uk address first. When the menu, zones and test orders are right, you connect your domain in the Chefzi portal, which shows you the records to add.
• If you're keeping a website you host elsewhere, you can embed Chefzi on the site you already have instead and leave the domain's web records alone.

Step 5: choose a new DNS host and recreate the records

Pick where your DNS will live from now on: your registrar's own DNS (simplest) or a dedicated DNS service. In the new DNS host:

1. Recreate every email and verification record from Step 3, exactly.
2. Add the website records for your new site (the ones the Chefzi portal shows you, or your web host's).
3. If the host lets you, set a low TTL (for example, 300 seconds) for the first few days, so any mistakes clear quickly.

Nothing changes for visitors yet, because the old nameservers are still answering.

Step 6: switch the nameservers

At your registrar, replace GloriaFood's nameservers with your new DNS host's. GloriaFood's own help says nameserver changes can take 24 to 48 hours to propagate fully, so:

• do it on a quiet weekday morning, not before a Friday or Saturday night;
• keep GloriaFood's ordering running while it propagates, so customers on either version can still order;
• check from a phone on mobile data, not the shop Wi-Fi, which may cache old answers.

Step 7: test everything that uses the domain

• Email: send a message to your domain from a personal account and reply from your domain. Check it doesn't go to spam.
• Website: visit both yourdomain.co.uk and www.yourdomain.co.uk. Check for the HTTPS padlock. A certificate warning usually means the records haven't finished updating.
• Ordering: place a real test order and refund it.
• Search Console and Google sign-ins: check that verification still holds.

Step 8: redirect old page addresses

If GloriaFood's website lived on your domain, Google has indexed its page addresses. Make a list of them (Search Console's indexed pages report, or a site:yourdomain.co.uk search) and redirect each one to the closest new page, especially the menu, with a permanent (301) redirect. We help map these when you move to Chefzi. Old GloriaFood ordering links on GloriaFood's own addresses (anything on foodbooking.com) can't be redirected by you. Replace them wherever they appear.

Step 9: update the links you control

1. Google Business Profile: add your own ordering link to Google in the food ordering settings, set it as preferred, and remove the GloriaFood link.
2. Facebook and Instagram: change the Facebook "Start order" button and your Instagram bio link.
3. QR codes and print: anything that scans to a GloriaFood address needs reprinting.

Step 10: switch GloriaFood off and keep your data

Once orders are flowing through the new site, turn off GloriaFood ordering and cancel paid services from the self-service panel. Oracle's FAQ gives you 30 days to retrieve your data after your services expire or are cancelled. Treat that as a backstop and export before you cancel. The full GloriaFood migration checklist covers the menu, customer and order exports.

A timeline that leaves room for mistakes

Oracle's FAQ says renewals are only accepted up to one month before the end-of-life date, and services end when your renewal expires in April 2027 or earlier. See the GloriaFood shutdown timeline for the full list of dates.

Move with Chefzi

Chefzi gives UK restaurants and takeaways an ordering website, table reservations and an order-taking app, on your own domain, with no commission. We move your menu for you and help map your old addresses. Compare us with others on our GloriaFood alternative page.

Early Black Friday & Cyber Monday Deal: new sign-ups get 3 months free, with no setup fee. The deal ends at 23:59 on 1 December 2026.

After the free period, £19 a month or £29 with Stripe card payments, per location, excluding VAT, month to month. See Chefzi pricing.

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Frequently asked questions

Will my website stop working when GloriaFood closes?

If GloriaFood hosts it (the Sales Optimized Website), yes: Oracle ends all GloriaFood products and services on 30 April 2027, and your service ends on your last renewal's expiry date in April 2027 or earlier. If you host your own website and only use the GloriaFood button, your pages stay up but the ordering inside them stops.

Do I own my domain if GloriaFood hosts my website?

Ownership depends on whose name the domain is registered in at the registrar, not on who hosts the website. Look the domain up at your registrar or on a WHOIS service. If it's registered to you, you can point it anywhere. If it isn't, sort out the transfer now.

Will my email stop working when I leave GloriaFood?

It can, if your domain's nameservers point to GloriaFood and your email (MX) records sit in that DNS zone. Copy every DNS record, including MX and TXT, to your new DNS host before you change the nameservers, then send and receive a test email.

How do I check whether GloriaFood controls my DNS?

Look up your domain's NS (nameserver) records with a public DNS lookup tool, such as Google's Admin Toolbox Dig. If the nameservers are the ones GloriaFood gave you in its admin panel, your DNS is hosted there. If they belong to your registrar or another DNS host, it isn't.

How long does a nameserver change take?

Often a few hours, sometimes longer. GloriaFood's own help pages say a nameserver change can take 24 to 48 hours to fully propagate. Do it on a quiet weekday, not before a Friday night.

Can I keep my Google ranking after moving off GloriaFood?

Keeping the same domain helps most. Put the new site live on the same domain, redirect old page addresses to their new equivalents and update your Google Business Profile links. Nobody can guarantee rankings, but this keeps the signals you've built.

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