Guide
Updated 13 November 2026
Touch2Success pricing: what is published and what is a quote
By Arslan Munir
Updated 13 Nov 2026.
In short: Touch2Success publishes no prices. Its home page (read 13 November 2026) promotes 2 months free EPOS rental and asks you to request a demo or a quote, and its /pricing address returned a "not found" page. Its terms, issued by Food Hub Limited and dated 27 March 2026, say the weekly rental and any setup fee are "as stated on the Agreement Form". The contract runs 8 weeks, then rolls on in 12-month blocks. Chefzi publishes three plans: Starter £12 a month (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT, with 0% commission, first month free, no card, month to month, and 24/7 support.
We make Chefzi, so we are not neutral. Touch2Success facts are from its own pages. We quote no Touch2Success price because there is none to quote.
What Touch2Success shows publicly
| Item | What its page says (13 Nov 2026) |
|---|---|
| Price list | None on the home page. /pricing returned 404. Buttons say "Request Free Demo" and "Request a Quote" |
| Offer | "Get 2 Months FREE EPOS Rental". Conditions are not on the home page |
| Products listed | Branded Website & App, EPOS, PDQ, Kiosk, Kitchen Display, Digital Board, Restaurant Management App, Marketplace, Delivery Management, Marketing, Handheld POS |
| Support | "24/7/365 Human customer support" |
| Size claim | "30,000+" restaurant partners, on its own page (we have not checked it) |
| Savings calculator | Compares against an example commission of 17% on an order value you enter |
What its terms say about cost
Touch2Success publishes the same business terms as Foodhub (Food Hub Limited, number 10619783, dated 27 March 2026).
| Term | What it says |
|---|---|
| Rental (1.1.17, 6.1) | A weekly sum "inclusive of VAT", paid by Direct Debit, "as stated on the Agreement Form" |
| Setup fee (1.1.18) | A "one off" sum "as specified on the Agreement Form" |
| SMS (4.2) | Cost per message on the Agreement Form, "in addition to the Rental Payments" |
| Contract (5.1) | Initial period of 8 weeks, then a rolling 12-month basis |
| Leaving (14.2) | At least 30 days' written notice expiring on the last day of the 12-month period, and the equipment returned or collected |
| Low volumes (8.5.5) | An account that processes 15 or fewer online orders a week can be restricted |
So the "2 months free" is rental only. The rental that follows, any setup fee and SMS charges come from your own Agreement Form, which is why a quote in writing is worth getting before you sign.
What to ask for in the quote
- The weekly rental including VAT, once the free rental months end, and what the offer needs from you.
- The setup fee, and what hardware (till, printer, caller ID, kiosk) is rented and what is bought.
- The cost per SMS, and any card processing fee.
- Your Commencement Date and the date your first 12-month period ends.
- Who owns your website domain, and the return terms for equipment.
Touch2Success and Chefzi side by side
| Touch2Success (read 13 Nov 2026) | Chefzi | |
|---|---|---|
| Published monthly price | None. Weekly rental is on the Agreement Form | Starter £12 (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT |
| Offer | 2 months free EPOS rental | First month free, no card |
| Commission | Not stated on the home page | 0% on every plan |
| Setup fee | One-off sum on the Agreement Form | None |
| Contract | 8 weeks, then rolling 12 months | Month to month, no contract |
| Hardware | EPOS, kiosk, PDQ, kitchen display, digital board, handheld POS | A browser till on Pro (in beta), kitchen screen in the browser, and the Orders app on an Android phone or tablet you already own. No kiosks |
| Support | "24/7/365 Human customer support" | Available 24/7 |
Touch2Success is stronger if you want a full hardware range, including kiosks, from one supplier. Chefzi is stronger if you want a published price, no rolling contract and orders on your own website. See Chefzi vs Touch2Success for the full comparison. If you are leaving, the Touch2Success alternative page covers the notice window. Foodhub's marketplace fees are on Foodhub fees. Compare with another quote-based supplier on Flipdish pricing.
Sources
- Touch2Success home page (touch2success.com), read 13 November 2026. Its /pricing address returned 404.
- Business terms dated 27 March 2026, Food Hub Limited (touch2success.com/terms, same text as foodhubforbusiness.com/terms), read 13 November 2026.
- Chefzi pricing (chefzi.co.uk/pricing), read 13 November 2026. Touch2Success may change its offer or terms at any time. Chefzi is not affiliated with Touch2Success.
Questions
How much does Touch2Success cost?
Touch2Success publishes no price list. Its home page offers 2 months free EPOS rental and asks you to request a quote, and its terms say the weekly rental is on the Agreement Form. Chefzi publishes its prices: Starter £12 a month (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT.
Is Touch2Success free for 2 months?
Its home page promotes "2 months FREE EPOS rental". The conditions are not on that page, and the terms describe weekly rental, a setup fee and SMS charges on the Agreement Form, so ask what applies after the offer. Chefzi's first month is free with no card.
Is Touch2Success the same company as Foodhub?
The Touch2Success and Foodhub business sites publish identical terms issued by Food Hub Limited, dated 27 March 2026. Foodhub's own fees are on our Foodhub fees page.
Is there a long Touch2Success contract?
The terms start with an 8-week initial period and then roll on for 12 months at a time, with 30 days' written notice needed to leave at the end of a 12-month period. Chefzi is month to month with no contract.
Does Touch2Success charge a setup fee?
The terms refer to a one-off setup fee "as specified on the Agreement Form". The amount is not published. Chefzi has no setup fee.
Is Chefzi cheaper than Touch2Success?
We cannot total Touch2Success's cost, because it publishes no price. Chefzi is from £9 a month per location billed annually (£12 monthly), with 0% commission, no setup fee and no contract.