Guide
Updated 13 November 2026
Foodhub fees for restaurants: what is published and what is a quote
By Arslan Munir
Updated 13 Nov 2026.
In short: Foodhub does not publish a price list for restaurants, so there is no monthly figure to quote. What it does publish is a flat 50p Marketplace Fee on paid orders placed through the Foodhub marketplace, a service charge you set on your own site and app, weekly rental and a setup fee that are "as stated on the Agreement Form", and a contract that runs 8 weeks, then rolls over in 12-month blocks. Chefzi publishes its prices: Starter £12 a month (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT, with 0% commission, first month free, no card, month to month, and 24/7 support.
We make Chefzi, so we are not neutral. Every Foodhub fact below is from Foodhub's own pages, with the date we read it. If a figure is missing, that is because Foodhub does not print it.
Foodhub's fees, as published
| Cost | What Foodhub's own pages say | Read |
|---|---|---|
| Commission on your own website and app orders | Foodhub says it "offers a commission-free model". Its online-ordering page also uses the words "lower commission fees", so ask for the schedule in writing | 13 Nov 2026 (partner page); 20 Oct 2026 (online-ordering page) |
| Weekly rental | "The weekly sum (inclusive of VAT)" for the EPOS and online ordering system "as stated on the Agreement Form" (terms 1.1.17, 6.1). No amount is published | 13 Nov 2026 |
| Setup fee | A "one off" sum "as specified on the Agreement Form" (terms 1.1.18, 6) | 13 Nov 2026 |
| SMS marketing | The cost per message is on the Agreement Form and is "in addition to the Rental Payments" (terms 4.2) | 13 Nov 2026 |
| Marketplace Fee (UK) | "A flat 50p service charge collected by Foodhub for all paid orders placed through the Foodhub Marketplace" (Foodhub website or app), UK only | 13 Nov 2026 |
| Service charge on your own site and app | Set by the business and collected by the business. The help article gives "up to 1.50" (it writes "1.50p") with 65p suggested. Without an active Direct Debit mandate it defaults to £0.65 and Foodhub keeps it | 13 Nov 2026 |
| Marketplace listing | "Listed on the Foodhub marketplace portal for free" for EPOS partners, "a rental subscription for marketplace only partners", and "a commission basis for inventory partners and resellers" | 13 Nov 2026 |
| Card processing | The partner page says the only cost on marketplace orders is the card payment fee, charged at the same rate as website and app orders. The rate is not on the pages we read | 13 Nov 2026 |
| Branded app (Ultimate package) | £150 setup and £5 a week, per Foodhub's help centre | 20 Oct 2026, not re-read |
| Menu prices on the marketplace | Foodhub reserves the right to raise the menu prices on your marketplace listing and keep the extra (terms 8.8), while saying you will not be "negatively impacted financially" | 13 Nov 2026 |
What the terms add
- Contract length (5.1, 14.2): an initial period of 8 weeks, then a rolling 12-month basis. To leave after the initial period you give at least 30 days' written notice that expires on the last day of the 12-month period, and return the equipment.
- Low volumes (8.5.5): an account that processes 15 or fewer online orders a week can be restricted.
- Domains (11.4): intellectual property arising in the system, "including any domain names", belongs to Foodhub. Ask who the registrant of your web address is.
- Payment (6.2): a Direct Debit mandate must stay active. Without it, Foodhub keeps the service charge on your own-site orders (7.3.4).
A sum on the published figures
Foodhub's own numbers only support part of a total. Say 400 paid orders a month come through the Foodhub marketplace. The flat 50p fee is £200 a month on those orders (400 × £0.50). Whether that is paid by the customer or comes out of your takings depends on your agreement and statements, so check where it appears. The weekly rental and setup fee are not published, so a full monthly total cannot be worked out without your Agreement Form. If you take the branded app on the Ultimate package at £5 a week, that is £260 over 52 weeks, plus the £150 setup (20 Oct 2026 figures).
Chefzi for one location, for comparison: £12 a month, or £9 billed annually, with no commission and no per-order fee. Card processing fees from your own processor apply on Plus and Pro. Try your own numbers in the commission calculator.
Foodhub and Chefzi side by side
| Foodhub (read 13 Nov 2026) | Chefzi | |
|---|---|---|
| Published monthly price | None. Weekly rental is on the Agreement Form | Starter £12 (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT |
| Commission on your own orders | Described as commission-free | 0% on every plan |
| Marketplace | Foodhub marketplace; 50p Marketplace Fee on paid marketplace orders | None. Orders come to your own website |
| Setup fee | One-off sum on the Agreement Form | None |
| Offer | Trial period on some packages (20 Oct 2026) | First month free, no card |
| Contract | 8 weeks, then rolling 12 months | Month to month, no contract |
| Support | "24/7/365 human customer support" on its own page | Available 24/7 |
| Apps | Branded web and mobile app | Branded Android app on Pro; iOS coming soon |
Foodhub is stronger if you want a till, kiosk and marketplace listing from one supplier. Chefzi is stronger if you want a known price, no rolling term and your own website. The full comparison is on Chefzi vs Foodhub. If you are leaving Foodhub, read the Foodhub alternative page first, because the notice date matters. Foodhub's EPOS side is covered in Touch2Success pricing.
What to ask Foodhub for in writing
- The weekly rental, including VAT, and the setup fee from your Agreement Form.
- The cost per SMS and any other charge "in addition to the Rental Payments".
- The Marketplace Fee and service charge, and who bears each.
- Your Commencement Date and the date your current 12-month period ends.
- Who owns your web address, and whether it can be transferred.
Sources
- Foodhub help centre, "What is Service Charge and Marketplace Fee?" (saleskb.foodhub.com), read 13 November 2026.
- Foodhub partner page (foodhubforbusiness.com/partner-with-foodhub), read 13 November 2026.
- Foodhub business terms dated 27 March 2026, Food Hub Limited (foodhubforbusiness.com/terms), read 13 November 2026. The same text is published on touch2success.com/terms.
- Foodhub online-ordering page and Ultimate package help article, read 20 October 2026, not re-read on 13 November.
- Foodhub's "24/7/365 human customer support" line is from touch2success.com, read 13 November 2026.
- Chefzi pricing (chefzi.co.uk/pricing), read 13 November 2026. Foodhub may change its fees or terms at any time. Chefzi is not affiliated with Foodhub.
Questions
How much does Foodhub cost a month?
Foodhub does not publish a monthly price on the pages we read. Its terms say the weekly rental is "as stated on the Agreement Form", so you need a written quote. Chefzi publishes its prices: Starter £12 a month (£9 billed annually), Plus £22 (£19), Pro £49 (£39), per location, ex VAT.
Does Foodhub charge commission?
Foodhub describes a commission-free model for orders on your own website and app. Its help centre describes a flat 50p Marketplace Fee on paid orders placed through the Foodhub marketplace. Ask for the full fee schedule in writing.
What is the Foodhub Marketplace Fee?
Foodhub's help centre calls it a flat 50p service charge collected by Foodhub on all paid orders placed through the Foodhub marketplace website or app, in the UK only. It is separate from the service charge you set on your own site.
Is there a Foodhub setup fee?
The terms refer to a one-off setup fee "as specified on the Agreement Form", and the amount is not published. Chefzi has no setup fee and moves your menu at no charge.
How long is a Foodhub contract?
Foodhub's business terms, dated 27 March 2026, start with an 8-week initial period and then roll on for 12 months at a time. You need 30 days' written notice that expires at the end of a 12-month period. Chefzi is month to month with no contract.
Is Chefzi cheaper than Foodhub?
We cannot total Foodhub's cost because the weekly rental is not published. Chefzi's price is known up front: from £9 a month per location billed annually (£12 monthly), with 0% commission, no setup fee and the first month free with no card.