First month free, no card. 0% commission on every order. Month to month, cancel anytime. 24/7 support. From £9 a month per location billed yearly (£12 monthly), ex VAT.
An Otter alternative for UK restaurants and takeaways
Otter is an order manager with direct ordering add-ons.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Everything in one place
Your own ordering site
0% commission ever
Till and kitchen screen
The product
One screen for every order
Website, app, till and kitchen screen, all from one menu.
See all features
Plans from £9 a month. 0% commission ever.
See pricingStarter, Plus or Pro
From £9/mo
billed annually (£12 monthly). Plus £19, Pro £39.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Get started free- ✓ Food ordering website
- ✓ Online ordering, unlimited orders
- ✓ Menu management
- ✓ SMS and email marketing (Plus and Pro)
- ✓ Your own branded app (Pro)
- ✓ EPOS till and kitchen screen (Pro)
- ✓ AI support
- ✓ Free menu setup and switch-over
- ✓ Monthly, cancel any time
Per location, ex VAT. Your own branded app and EPOS are on Pro.
What owners say
★★★★★
“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
★★★★★
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
★★★★★
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
★★★★★
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
★★★★★
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
★★★★★
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
Questions
How much does Otter cost in the UK?
Its UK pricing page (read 12 November 2026) lists Otter Lite at £34 a month, Pro at £49 and Expert at £79, with direct-ordering add-ons from £29 per month. These are starting prices per location, and usage-based fees may apply. VAT is not stated.
Is Otter an online ordering system?
Mainly an order manager and restaurant operating system. It also sells direct ordering, Online Ordering at £39 a month and Digital Dine-In at £29 per month.
Is Chefzi an Otter alternative?
For direct ordering, yes. For consolidating delivery-app orders into one screen, no: Chefzi does not offer an order manager.
What does Chefzi cost?
Starter £12 a month (£9 billed annually), Plus £22 (£19) and Pro £49 (£39), per location, excluding VAT. 0% commission, no setup fee, first month free and no credit card to start.
Does Chefzi integrate with delivery apps?
No. Chefzi helps you move customers to your own site, but orders placed on delivery apps pay those apps' commission.
Can I use Otter and Chefzi together?
You could use Otter for delivery-app orders and Chefzi for direct orders. Chefzi lists no Otter connection.
More detail
Updated 12 November 2026 · By Arslan Munir
Updated 12 Nov 2026. Every Otter fact below comes from Otter's own UK pages at tryotter.com, read on 12 November 2026. Chefzi is not affiliated with Otter.
In short: Otter is mainly an order manager and restaurant operating system that brings delivery-app orders into one place, with direct ordering as an add-on. Its UK pricing page lists Otter Lite £34, Pro £49 and Expert £79 a month, and direct-ordering add-ons from £29 per month, each as a "starting price per location". Chefzi is your own ordering website at 0% commission, from £12 a month (£9 billed annually), per location, excluding VAT, with no setup fee. If you need delivery-app orders in one screen, Chefzi does not replace Otter.
What Otter says it does
From its UK pages, read 12 November 2026:
- Order Manager and analytics: Otter Lite, £34 a month, to "consolidate online orders" and "track and improve metrics".
- Menus: Otter Pro, £49 a month, adds management of online menus. Otter Expert, £79, adds financials, custom dashboards, an order pickup feed and live alerts.
- Direct ordering: Online Ordering at £39 a month (discounts, scheduled orders, centralised menu), Digital Dine-In at £29 per month (QR table-side service with split payments and open tabs) and a Direct Orders bundle at £59 a month.
- Add-ons: POS integration, advanced analytics, virtual brands, third-party delivery, promotions and live alerts.
- Small print: prices are a "starting price per location", and "certain services may incur additional usage based fees". VAT is not stated.
- UK presence: the UK site shows London restaurants as examples, one saying it ran "five or six tablets" before using Otter.
Otter and Chefzi side by side
| Otter (12 Nov 2026) | Chefzi | |
|---|---|---|
| Main job | Consolidate delivery-app orders, menus and analytics | Take your own direct orders on your own website |
| Direct ordering price | Online Ordering from £39 a month per location | Starter £12 (£9 billed annually), per location, ex VAT |
| QR table ordering | Digital Dine-In from £29 per month | QR table ordering, a guest scans a code at the table and the order reaches the kitchen app |
| Bundle | Direct Orders bundle £59 a month | Plus £22 (£19) adds card payments and SMS and email marketing; Pro £49 (£39) adds loyalty, a branded Android app and the Chefzi POS |
| Delivery-app order manager | Yes, from £34 a month | Not offered; orders on those apps pay their commission |
| POS integration | An add-on | Chefzi POS browser till on Pro (in beta); no third-party POS integrations listed |
| Extra fees | "Certain services may incur additional usage based fees" | No usage fees; 0% commission ever |
| Setup | Not stated on the page | None; menu set up with you on a short call |
| Free to try | Not stated on the page | First month free, no credit card |
Chefzi rows are from Chefzi facts.
Where Otter is stronger
- Delivery-app consolidation. If you take orders from several apps, Order Manager puts them on one screen. Chefzi does not do that.
- A wider operating suite. Analytics, financials, virtual brands and third-party delivery.
- POS integration as an add-on.
Where Chefzi is stronger
- Direct ordering for less. Otter's Online Ordering is £39 a month per location; Chefzi's Starter is £12 (£9 billed annually).
- No usage-based fees. Otter says certain services may carry them; Chefzi has a flat plan with no commission.
- A free first month with no credit card, no setup fee and month-to-month terms.
Cost over a year
Our arithmetic from the published starting prices, excluding VAT and any usage-based fees:
| Plan | First year |
|---|---|
| Otter Online Ordering (£39) | £468 |
| Otter Direct Orders bundle (£59) | £708 |
| Chefzi Starter billed monthly (£12) | £144 |
| Chefzi Pro billed annually (£39) | £468 |
The plans are not like for like. Chefzi's Pro includes a till, loyalty and a branded Android app, and Otter's Order Manager is a separate product.
Which should you pick?
Choose Otter if your main problem is several delivery-app tablets, and you want those orders, menus and analytics in one place. Choose Chefzi if you want to take direct orders on your own website at 0% commission with a flat monthly price. You can use both: see the Deliverect alternative for how an order hub differs from direct ordering.
Sources
- Otter UK pricing and home pages, tryotter.com, read 12 Nov 2026.
- Chefzi facts and pricing, chefzi.co.uk, read 12 Nov 2026.
Related guides
Try Chefzi for a month, free.
- ✓ 0% commission ever
- ✓ No setup fee
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- ✓ Month to month, no contract
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.