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Online ordering system for Torfaen takeaways and restaurants

Take Torfaen orders on your own site, with 0% commission ever.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Chefzi is an online ordering system for takeaways and restaurants in Torfaen: your own ordering site and branded Android app (iOS coming soon), 0% commission, plans from £9 a month billed yearly, first month free with no card, month to month with no contract. The FSA register lists 84 takeaway and sandwich shop premises and 116 restaurant and café premises in Torfaen (pulled 13 November 2026).

Talk to us: 020 3411 8110 · WhatsApp us · 24/7 support.

  • 0% commission ever
  • No setup fee
  • Month to month
  • First month free, no credit card
  • Your own branded Android app
  • Read owner reviews

What the food register shows for Torfaen

Of the 802 food businesses registered in Torfaen, 84 are takeaway or sandwich shop premises and 116 are restaurants, cafés or canteens (Food Standards Agency register). For takeaway premises, Torfaen ranks 18th of the 22 councils the FSA lists in Wales.

Restaurants and cafés (116) outnumber takeaways (84), but takeaways are still about 10% of the 802 food premises of every kind that Torfaen registers.

Per head of population that is 8.9 takeaway premises for every 10,000 residents (93,973 people in the ONS mid-2025 estimate), close to the UK figure of 9.1. Premises also serve commuters and visitors, so busy centres run higher.

Hygiene results for takeaways

RatingTakeaways in TorfaenWales average
Rated 557.5%54.3%
Rated 423.8%23.8%
Rated 317.5%–
Rated 0 to 21.2%5%

On hygiene, 57.5% of the 80 rated takeaway premises in Torfaen hold a 5 and 1.2% sit at 0 to 2; the Wales average for a 5 is 54.3% (+3.2 points).

4 takeaway premises are shown as awaiting inspection and 54 (64%) had a rating date in the last 12 months. A 5 is not the default here, so a kitchen that holds one can say so on its own ordering page. How hygiene ratings work for takeaways.

Where the takeaways are, and what that means for delivery zones

By postcode district, NP4 has the most takeaway premises in Torfaen (48), followed by NP44 (36).

Postcode districtTakeaway premisesRated 5 (of rated)
NP44864% of 45
NP443649% of 35

Food premises in Torfaen are close together: 78% sit within 3 miles of the middle of the area (half are within 1.6 miles). A single postcode-based delivery zone per kitchen works well, and a short collection time is the main selling point. Chefzi's delivery zones are set by postcode or radius, with a minimum order and fee per zone.

Local patterns in Torfaen

  • Torfaen has the number 8 most takeaway premises of the 10 council areas in South East Wales.
  • Restaurants and cafés here do much better on hygiene ratings than takeaways: 75.9% hold a 5 against 57.5% for takeaways.
  • Hygiene ratings differ by district: 64% of rated takeaways in NP4 hold a 5, against 49% in NP44.
  • Newport, 5 miles away, has 160 takeaway premises against 84 in Torfaen, so Torfaen customers have fewer local rivals.
  • Takeaways are a bigger part of the picture here than in most places: there are 1.4 restaurants and cafés for every takeaway in Torfaen, against about 2.3 across England, Wales and Northern Ireland.

Cuisines on the Torfaen register

As a rough guide to the mix (trading names only, not a cuisine census), 3 cuisine words reach 10 premises in Torfaen: 13 fish and chip, 11 pizza, 10 Indian-style.

Trading name containsPremisesChefzi page
fish and chip13Fish and chips
pizza11Pizza
Indian-style (Indian, tandoori, curry, balti, masala, biryani, tikka)10Indian restaurants

Counts are premises, takeaway plus restaurant and café, whose registered trading name contains the word. A name without the word is not counted, so treat them as a floor.

Reading trading names on the 13 November 2026 FSA pull, Torfaen stands out for Indian or curry: 10 premises, 5.0% of the 200 on the register, against 2.2% across the UK. 6 of the 10 are in NP44, a district with 36 registered takeaways of every kind. Of the 10 rated Indian or curry-named premises, 60% hold a 5, against 57.5% of rated takeaways of every cuisine in Torfaen. An indian restaurant here shares its streets with more lookalikes than the national average would predict, so a direct ordering page and a clear link on your Google Business Profile do more work. Chicken or peri-peri names are rarer than average: 3 of 200 (1.5%, against 1.8% across the UK). These are name-keyword counts, a floor rather than a census.

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Late-night hot food in Torfaen: the council's own page

Serving hot food or drink between 11pm and 5am normally needs a late night refreshment licence under the Licensing Act 2003, issued by the local council. Torfaen's council publishes its process here: Torfaen council licensing page (checked 13 November 2026). Check it before you open your ordering hours past 11pm.

The general rules, the 11pm to 5am window and what to ask are in the late night refreshment licence guide. Chefzi lets you set collection and delivery hours separately, so ordering hours can follow whatever your licence conditions say. This is general information, not legal advice.

Torfaen and the areas around it

Main places in the Torfaen council area include Cwmbran and Pontypool.

Part of South East Wales, with Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Merthyr Tydfil and Monmouthshire.

Nearest council areas by the centre of their food premises (distance between centres):

Nearby council areaMiles awayTakeawaysRestaurants and cafésRated 5
Torfaen–8411657.5%
Newport516026162.8%
Caerphilly820619736.7%
Blaenau Gwent11926831.7%
Monmouthshire136023457.6%
Cardiff1428290850%

Set-ups for the kitchens here: Fish and chips, Pizza, Indian restaurants, or online ordering for takeaways.

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See pricing

Starter, Plus or Pro

From £9/mo

billed annually (£12 monthly). Plus £19, Pro £39.

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

Get started free
  • ✓ Food ordering website
  • ✓ Online ordering, unlimited orders
  • ✓ Menu management
  • ✓ SMS and email marketing (Plus and Pro)
  • ✓ Your own branded app (Pro)
  • ✓ EPOS till and kitchen screen (Pro)
  • ✓ AI support
  • ✓ Free menu setup and switch-over
  • ✓ Monthly, cancel any time

Per location, ex VAT. Your own branded app and EPOS are on Pro.

What owners say

“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
SarahCafé Owner
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
JamesTakeaway Owner
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
EmilyRestaurant Owner
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
MohammedPizza Shop Owner
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
OliviaBakery Owner
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
DanielBurger Restaurant Owner

Torfaen

Questions

How many takeaway premises does Torfaen have?

The FSA register lists 84 takeaway and sandwich shop premises and 116 restaurant, café and canteen premises in Torfaen, pulled 13 November 2026. The register counts premises, not brands, and includes businesses that are awaiting inspection.

Is Chefzi suitable for kitchens in Torfaen?

Yes. Chefzi works for any UK takeaway or restaurant. You get your own ordering site, set delivery zones by postcode for Torfaen, and take orders at 0% commission. We get you live in 24 to 48 hours, max, and set up your menu for you.

How much does online ordering cost in Torfaen?

Starter is £12 a month (£9 billed yearly), Plus £22 (£19) and Pro £49 (£39), per location and ex VAT, with 0% commission on every order. The first month is free with no card, and plans are month to month with no contract. The branded Android app and the browser till are on Pro; iOS is coming soon.

Do I need a licence to sell hot food after 11pm in Torfaen?

Usually yes. Hot food or drink between 11pm and 5am is late night refreshment under the Licensing Act 2003 and is licensed by the council. The council publishes its own page, linked above. See our guide to the late night refreshment licence for the general rules; this is not legal advice.

Are Torfaen takeaways mostly rated 5 for hygiene?

57.5% of the 80 rated takeaway premises hold a 5, 23.8% a 4 and 1.2% are rated 0 to 2 (FSA data, 13 November 2026). A rating can be re-checked on request once problems are fixed.

What does Newport next door tell me about Torfaen?

Newport is the nearest council area by the centre of its food premises, about 5 miles away. It has 160 takeaway and 261 restaurant and café premises, against 84 and 116 in Torfaen (FSA, 13 November 2026). Each kitchen sets its own delivery zones, so you can reach customers across the border if your journey times allow.

Which parts of Torfaen have the most takeaways?

By postcode district: NP4 (48), NP44 (36). Chefzi delivery zones can follow postcode districts or a radius around the shop.

How many takeaways does Torfaen have for its size?

Torfaen has 84 takeaway and sandwich shop premises for about 93,973 residents (ONS mid-2025 estimate), which is 8.9 per 10,000 people, against 9.1 across the UK. The FSA register covers premises, not customers, and visitors and commuters are not in the population count.

What happens if my kitchen device is offline when an order arrives?

Chefzi texts the restaurant and automatically calls its mobile or phone line, so the order is not missed.

Sources

  • Food Standards Agency, Food Hygiene Rating Scheme open data API (api.ratings.food.gov.uk), Open Government Licence v3.0, pulled 13 November 2026. Takeaway/sandwich shop and restaurant/café/canteen business types.
  • Council licensing page linked above, opened 13 November 2026.

Bring Torfaen orders onto your own site.

  • ✓ 0% commission ever
  • ✓ No setup fee
  • ✓ Live in 24–48 hours
  • ✓ Month to month, no contract

Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.

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