Online ordering system for Richmond upon Thames takeaways and restaurants
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Chefzi is an online ordering system for takeaways and restaurants in Richmond upon Thames: your own ordering site and branded Android app (iOS coming soon), 0% commission, plans from £9 a month billed yearly, first month free with no card, month to month with no contract. The FSA register lists 70 takeaway and sandwich shop premises and 728 restaurant and café premises in Richmond upon Thames (pulled 13 November 2026).
Talk to us: 020 3411 8110 · WhatsApp us · 24/7 support.
- 0% commission ever
- No setup fee
- Month to month
- First month free, no credit card
- Your own branded Android app
- Read owner reviews
How many takeaways and restaurants Richmond upon Thames has
Richmond upon Thames registers 1,621 food businesses of every kind with the Food Standards Agency. 70 of them are takeaway or sandwich shop premises and 728 are restaurants, cafés or canteens. Among the 33 councils the FSA lists in London, Richmond upon Thames is number 33 for takeaway premises.
Restaurants and cafés outnumber takeaways by more than two to one (728 against 70), so sit-down kitchens that also do collection are a big part of the market.
Takeaway density: 3.6 premises per 10,000 residents (population 196,713, ONS mid-2025 estimate), below 9.1 across the UK and 10.3 in London. Visitors and commuters are not counted in the population, so town centres read high.
Hygiene results for takeaways
| Rating | Takeaways in Richmond upon Thames | England average |
|---|---|---|
| Rated 5 | 58.1% | 62% |
| Rated 4 | 22.6% | 19.1% |
| Rated 3 | 17.7% | – |
| Rated 0 to 2 | 1.6% | 5.8% |
62 takeaway premises in Richmond upon Thames have a published rating. 58.1% of them hold a 5, against 62% across England (-3.9 points), and 1.6% are rated 0 to 2. In London as a whole, 56.8% of rated takeaways hold a 5, so Richmond upon Thames is close to its region.
8 takeaway premises are shown as awaiting inspection and 22 (31%) had a rating date in the last 12 months. A 5 is not the default here, so a kitchen that holds one can say so on its own ordering page. How hygiene ratings work for takeaways.
Postcode districts and delivery zones
Richmond upon Thames has takeaways in 9 postcode districts, and the three with the most are TW1 (15), TW2 (14), SW14 (9).
| Postcode district | Takeaway premises | Rated 5 (of rated) |
|---|---|---|
| TW1 | 15 | 69% of 13 |
| TW2 | 14 | 62% of 13 |
| SW14 | 9 | 57% of 7 |
| TW11 | 8 | 75% of 8 |
| TW9 | 8 | 43% of 7 |
| TW12 | 6 | 40% of 5 |
92% of Richmond upon Thames's food premises sit within 3 miles of the middle of the area, and half are within 1.7 miles, so a kitchen can usually cover its patch with one postcode-based zone; a short collection time is the easiest thing to promise. Chefzi's delivery zones are set by postcode or radius, with a minimum order and fee per zone.
What stands out in Richmond upon Thames
- Hounslow, 2 miles away, has 249 takeaway premises against 70 in Richmond upon Thames, so Richmond upon Thames customers have fewer local rivals.
- Richmond upon Thames leans towards restaurants and cafés: 10.4 for every takeaway, against about 2.3 across England, Wales and Northern Ireland. Sit-down kitchens adding collection and delivery are the growth route.
- Restaurants and cafés here do much better on hygiene ratings than takeaways: 77.2% hold a 5 against 58.1% for takeaways.
- 11% of takeaway premises (8) are still awaiting their first inspection, which usually means recent openings, so new competitors are arriving.
- Hygiene ratings differ by district: 75% of rated takeaways in TW11 hold a 5, against 62% in TW2.
The kitchens behind the names in Richmond upon Thames
Counting premises whose trading name contains a cuisine word (a rough guide, not a cuisine census), Richmond upon Thames has 3 words that reach 10: 30 pizza, 20 Indian-style, 14 fish and chip.
| Trading name contains | Premises | Chefzi page |
|---|---|---|
| pizza | 30 | Pizza |
| Indian-style (Indian, tandoori, curry, balti, masala, biryani, tikka) | 20 | Indian restaurants |
| fish and chip | 14 | Fish and chips |
Counts are premises, takeaway plus restaurant and café, whose registered trading name contains the word. A name without the word is not counted, so treat them as a floor.
Richmond upon Thames has no standout cuisine word. The most common in trading names is pizza, at 30 of 798 food premises (3.8%), close to the UK's 4.6% (FSA, 13 November 2026). Nothing dominates, so a kitchen here competes on its own name and menu; a direct ordering page makes that name easy to find and easy to order from. Chinese or noodle names are rarer than average: 8 of 798 (1.0%, against 2.5% across the UK). These are name-keyword counts, a floor rather than a census.
Late-night hot food in Richmond upon Thames: the council's own page
Serving hot food or drink between 11pm and 5am normally needs a late night refreshment licence under the Licensing Act 2003, issued by the local council. We could not open Richmond upon Thames's licensing page automatically, so ask the council's licensing team for its current process and fees.
The general rules, the 11pm to 5am window and what to ask are in the late night refreshment licence guide. Chefzi lets you set collection and delivery hours separately, so ordering hours can follow whatever your licence conditions say. This is general information, not legal advice.
Richmond upon Thames and the areas around it
Main places in the Richmond upon Thames council area include Richmond, Twickenham and Teddington.
Part of Greater London, with Camden, Southwark, Brent, Croydon, Newham and Lambeth.
Nearest council areas by the centre of their food premises (distance between centres):
| Nearby council area | Miles away | Takeaways | Restaurants and cafés | Rated 5 |
|---|---|---|---|---|
| Richmond upon Thames | – | 70 | 728 | 58.1% |
| Hounslow | 2 | 249 | 609 | 55.6% |
| Kingston upon Thames | 4 | 148 | 449 | 61.9% |
| Ealing | 4 | 324 | 988 | 41.7% |
| Hammersmith and Fulham | 5 | 160 | 802 | 64.9% |
| Merton | 6 | 112 | 591 | 71.7% |
Set-ups for the kitchens here: Pizza, Indian restaurants, Fish and chips, or online ordering for takeaways.
Popular in London
Plans for Richmond upon Thames kitchens: 0% commission ever
Plans and pricingStarter, Plus or Pro
From £9/mo
billed annually (£12 monthly). Plus £19, Pro £39.
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
Get started free- ✓ Food ordering website
- ✓ Online ordering, unlimited orders
- ✓ Menu management
- ✓ SMS and email marketing (Plus and Pro)
- ✓ Your own branded app (Pro)
- ✓ EPOS till and kitchen screen (Pro)
- ✓ AI support
- ✓ Free menu setup and switch-over
- ✓ Monthly, cancel any time
Per location, ex VAT. Your own branded app and EPOS are on Pro.
What owners say
★★★★★
“Chefzi has made online ordering much easier for our café. Having our own website and a simple way to manage orders saves us time and gives our customers a convenient way to order directly.”
★★★★★
“The best thing about Chefzi is the 0% commission ever. We keep the money from our orders without losing a percentage to another platform. The monthly subscription makes budgeting much simpler.”
★★★★★
“We wanted a professional online ordering website without spending a fortune. Chefzi gave us a straightforward solution that looks good, is easy to use and helps us take direct orders.”
★★★★★
“Managing orders is much easier with Chefzi. Everything is designed around what a small takeaway needs, and receiving orders through the app makes our daily work more organised.”
★★★★★
“I love how simple Chefzi makes online ordering for our customers. They can browse our menu and place orders online, while we have a much easier way to manage everything.”
★★★★★
“Commission-free ordering was the main reason we looked at Chefzi. It gives us more control over our direct orders and a practical way to grow our online presence without unnecessary costs.”
Richmond upon Thames
Questions
How many takeaways are there in Richmond upon Thames?
The FSA register lists 70 takeaway and sandwich shop premises and 728 restaurant, café and canteen premises in Richmond upon Thames, pulled 13 November 2026. The register counts premises, not brands, and includes businesses that are awaiting inspection.
Can a Richmond upon Thames takeaway use Chefzi?
Yes. Chefzi works for any UK takeaway or restaurant. You get your own ordering site, set delivery zones by postcode for Richmond upon Thames, and take orders at 0% commission. We get you live in 24 to 48 hours, max, and set up your menu for you.
What does a Richmond upon Thames kitchen pay for its own ordering page?
Starter is £12 a month (£9 billed yearly), Plus £22 (£19) and Pro £49 (£39), per location and ex VAT, with 0% commission on every order. The first month is free with no card, and plans are month to month with no contract. The branded Android app and the browser till are on Pro; iOS is coming soon.
Do I need a licence to sell hot food after 11pm in Richmond upon Thames?
Usually yes. Hot food or drink between 11pm and 5am is late night refreshment under the Licensing Act 2003 and is licensed by the council. The council publishes its own page, linked above. See our guide to the late night refreshment licence for the general rules; this is not legal advice.
How do hygiene ratings look for takeaways in Richmond upon Thames?
58.1% of the 62 rated takeaway premises hold a 5, 22.6% a 4 and 1.6% are rated 0 to 2 (FSA data, 13 November 2026). A rating can be re-checked on request once problems are fixed.
How big is the Richmond upon Thames takeaway market next to Hounslow?
Hounslow is the nearest council area by the centre of its food premises, about 2 miles away. It has 249 takeaway and 609 restaurant and café premises, against 70 and 728 in Richmond upon Thames (FSA, 13 November 2026). Each kitchen sets its own delivery zones, so you can reach customers across the border if your journey times allow.
Which Richmond upon Thames postcode districts are busiest?
By postcode district: TW1 (15), TW2 (14), SW14 (9), TW11 (8). Chefzi delivery zones can follow postcode districts or a radius around the shop.
How many takeaways does Richmond upon Thames have for its size?
Richmond upon Thames has 70 takeaway and sandwich shop premises for about 196,713 residents (ONS mid-2025 estimate), which is 3.6 per 10,000 people, against 9.1 across the UK and 10.3 in London. The FSA register covers premises, not customers, and visitors and commuters are not in the population count.
What happens if my kitchen device is offline when an order arrives?
Chefzi texts the restaurant and automatically calls its mobile or phone line, so the order is not missed.
Sources
- Food Standards Agency, Food Hygiene Rating Scheme open data API (api.ratings.food.gov.uk), Open Government Licence v3.0, pulled 13 November 2026. Takeaway/sandwich shop and restaurant/café/canteen business types.
- Council licensing page linked above, opened 13 November 2026.
Bring Richmond upon Thames orders onto your own site.
- ✓ 0% commission ever
- ✓ No setup fee
- ✓ Live in 24–48 hours
- ✓ Month to month, no contract
Starts from £9 a month. No credit card required. First month is on us. Live in 24–48 hours, max.
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